JET – scooter sharing Reviews

JET Reviews

Published by on 2026-04-10

🏷️ About: JET is a scooter rental service using a mobile application. You can rent an electric scooter at one of the hundreds of parking lots located around the city and complete the rental wherever it suits you.


       


Is JET Safe to Use?

We Investigate the app owner's website (Jetshr.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,547 combined software reviews.

Is JET Safe?
JET – scooter sharing does not appear safe based on available data.
0/100

  Safety Analysis »»

Is JET Legit?
JET – scooter sharing does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
No safety for pedestrians

I don’t think safety of pedestrians is part of this whole idea.
My son was hit by this this app scooter in Kazakhstan. So, I would like to terminate the renting in my country.
Feel free to escalate this to the corresponding authorities, but you as app owners are accountable too.

Horrible

It has designated parking spots in Baku, Azerbaijan. They are far away from each other. It completely contradicts shared scooter idea. Pretty much no use, just for goofing around 👎

Ride wouldn't stop

I was late on a meeting and decided to ride scooter. First of all it it extremely slow compared to other scooter companies. Once I arrived at the location it turns out that I can not park, I couldnt figure out what is the problem as it doesnt say it in error message. I had to pause ride for 30 minutes and it still took money from me, obviously. It turns out that you have to park at a specific locations and they are hundreds of meters away from each other. Its just a rip of method which no other company ever had in my city

Train Your Users

this app launched in Salvador, Bahia BRAZIL last weekend and it’s been a bloodbath in our bike lanes ever since. The this app app and staff don’t adequately train local users, most of whom
have never rode motorized scooters before, which has led to several violent accidents per day. I work and live on the main coastal bike lane and try to intervene when I see two people riding the scooters. They also try to overtake bikes without signaling and run into incoming traffic. this app: Please properly onboard your users and train field staff to orient new users.

App doesn’t even load for me in Ukraine

Download app, but it never does anything. Always says there is a problem. I’m in Odessa Ukraine. this app Scooters are everywhere.

Most of the scooters either don’t work or not found

Approaching the scooter as it is shown on the map, no scooter found at the location. It’s already second time happening, either someone locked it in his garage, but no any scooter in the location. Finding finally a scooter which shows full of energy, unlocking it and paying unlocking fee, it appears broken, beeps when you try to drive

Poor customer service

Most jets are broken. I do not have problem with that, but the thing is I this application is not giving me that details.
I have booked a this app by Hotel Uzbekistan. I was in hurry and took this app. Then because it was broken I lost my time. The customer service is so poor, I was waiting the answer about 15 minutes. Do not recommend anybody using their services

Unable to register - Phone Number Verification Issue

I live in Kyiv and try to register with a Ukrainian number, but the verification process never completes. The wheel continues spinning.

Doesn’t take payment method

JET states that payment methods include Visa and Mastercard, yet when I tried to use 2 different Visa cards, a Mastercard, and even an Amex, nothing worked. Made JET unusable. What’s the point if you don’t want to take my money!

theft

I paid for the trip scooter wasn't working but was tirned on , i literally tried it for couple of seconds to make it work but it was broken, canceled the trip still got charged, this is money theft

Cannot create account with other country telephone number

Not very smart, as a tourist in Georgia, I cannot create an account without having a local telephone number, I’m not gonna spend money on getting a local telephone number to be able to rent a scooter, the confirmation never gets sent. There’s no reaction from JET as to why it’s not proceeding to send you a confirmation, it’s not very well thought out, as a tourist that doesn’t have a local number. How am I supposed to rent this scooter? your website does not offer any assistance, hello are you listening?

Servers always down

80% of the time I have to make between 3 and 7 app restarts and wait up to a minute every time for it to load to start a ride. Same with ending a ride.

Doesn’t work

Installed JET . Trying to open. Nothing happens. Just a blue loading screen and that’s all. Then it recommends me to relaunch JET . But it doesn’t help. Same blue screen and nothing happens.

Took money but didn’t add card. App doesn’t work

I tried add my card to make a payment, card was not added but money was go out from my card. Don’t recommend

Poor experience

Couldnt finish the ride in a perfectly fine area, was charged extra, got late to meeting and support was non existant. Instant delete

Support non existing and no available solution when scooter is not working

I had a relatively simple rides before my first one hour rent, so I had a stupid idea of renting it for an hour and the payment process was fast as usual but when I started the scooter the front will didnt move an inch and I had to carry the scooter to its parking spot dor like 3 minutes(the wheel still didn't work) they got my full payment for one hour ride which lasted for 3 minutes and all I did was do their job and carry the scooter to it's parking spot. Wouldn't reccomend

Proposal

What about lowering prices a little bit? I mean 300 dinars for deposit, make it at least 150 not 300… this is Serbia, now western europe…

First ride

Great experience for a fair price

Slow

The maximum speed of scroll 🛴was too slow

Like

Very cool and simple app!



Is JET Safe? 🙏

JET – scooter sharing does not appear safe based on available data. JustUseApp Safety Score for JET is 0/100.
This assessment is based on our NLP analysis of 3,547 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

90.1% of users say app is safe 👍
90.1%

5.5% of users say app is risky 🚨
5.5%

4.4% of users have some concerns ⚠️
4.4%


Is JET Legit? 💯

JET – scooter sharing does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for JET is 0/100 .
This conclusion is based on analysis of 3,547 user reviews.

🔏 Privacy & Data Safety

JET collected the following data from you:

  • Data Used to Track You:
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with JET – scooter sharing? Post a Review




Features

You can rent an electric scooter at one of the hundreds of parking lots located around the city and complete the rental wherever it suits you.

Call it whatever is convenient for you – in fact, the JET service is a stationless electric scooter rental.

You can see the current rental price in the application by clicking on the electric scooter icon.

The rental rules for different cities may differ, so we recommend that you familiarize yourself with them before renting, but in general, if you used similar rentals such as Urent, Whoosh, VOI, Bird, Lime, Bolt or others, the principle of renting will not be much different.

JET is a scooter rental service using a mobile application.

  Contact Support
Developer:
Jet Sharing, TOO


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