JET Reviews

I don’t think safety of pedestrians is part of this whole idea.
My son was hit by this this app scooter in Kazakhstan. So, I would like to terminate the renting in my country.
Feel free to escalate this to the corresponding authorities, but you as app owners are accountable too.

It has designated parking spots in Baku, Azerbaijan. They are far away from each other. It completely contradicts shared scooter idea. Pretty much no use, just for goofing around 👎

I was late on a meeting and decided to ride scooter. First of all it it extremely slow compared to other scooter companies. Once I arrived at the location it turns out that I can not park, I couldnt figure out what is the problem as it doesnt say it in error message. I had to pause ride for 30 minutes and it still took money from me, obviously. It turns out that you have to park at a specific locations and they are hundreds of meters away from each other. Its just a rip of method which no other company ever had in my city

this app launched in Salvador, Bahia BRAZIL last weekend and it’s been a bloodbath in our bike lanes ever since. The this app app and staff don’t adequately train local users, most of whom
have never rode motorized scooters before, which has led to several violent accidents per day. I work and live on the main coastal bike lane and try to intervene when I see two people riding the scooters. They also try to overtake bikes without signaling and run into incoming traffic. this app: Please properly onboard your users and train field staff to orient new users.

Download app, but it never does anything. Always says there is a problem. I’m in Odessa Ukraine. this app Scooters are everywhere.

Approaching the scooter as it is shown on the map, no scooter found at the location. It’s already second time happening, either someone locked it in his garage, but no any scooter in the location. Finding finally a scooter which shows full of energy, unlocking it and paying unlocking fee, it appears broken, beeps when you try to drive

Most jets are broken. I do not have problem with that, but the thing is I this application is not giving me that details.
I have booked a this app by Hotel Uzbekistan. I was in hurry and took this app. Then because it was broken I lost my time. The customer service is so poor, I was waiting the answer about 15 minutes. Do not recommend anybody using their services

I live in Kyiv and try to register with a Ukrainian number, but the verification process never completes. The wheel continues spinning.

JET states that payment methods include Visa and Mastercard, yet when I tried to use 2 different Visa cards, a Mastercard, and even an Amex, nothing worked. Made JET unusable. What’s the point if you don’t want to take my money!

I paid for the trip scooter wasn't working but was tirned on , i literally tried it for couple of seconds to make it work but it was broken, canceled the trip still got charged, this is money theft

Not very smart, as a tourist in Georgia, I cannot create an account without having a local telephone number, I’m not gonna spend money on getting a local telephone number to be able to rent a scooter, the confirmation never gets sent. There’s no reaction from JET as to why it’s not proceeding to send you a confirmation, it’s not very well thought out, as a tourist that doesn’t have a local number. How am I supposed to rent this scooter? your website does not offer any assistance, hello are you listening?

80% of the time I have to make between 3 and 7 app restarts and wait up to a minute every time for it to load to start a ride. Same with ending a ride.

Installed JET . Trying to open. Nothing happens. Just a blue loading screen and that’s all. Then it recommends me to relaunch JET . But it doesn’t help. Same blue screen and nothing happens.

I tried add my card to make a payment, card was not added but money was go out from my card. Don’t recommend

Couldnt finish the ride in a perfectly fine area, was charged extra, got late to meeting and support was non existant. Instant delete

I had a relatively simple rides before my first one hour rent, so I had a stupid idea of renting it for an hour and the payment process was fast as usual but when I started the scooter the front will didnt move an inch and I had to carry the scooter to its parking spot dor like 3 minutes(the wheel still didn't work) they got my full payment for one hour ride which lasted for 3 minutes and all I did was do their job and carry the scooter to it's parking spot. Wouldn't reccomend

What about lowering prices a little bit? I mean 300 dinars for deposit, make it at least 150 not 300… this is Serbia, now western europe…

Great experience for a fair price

The maximum speed of scroll 🛴was too slow

Very cool and simple app!