Contact JET – scooter sharing

Contact JET Support


Company Name:

About: JET is a scooter rental service using a mobile application. You can rent an
electric scooter at one of the hundreds of parking lots located around the city
and complete the rental wherever it suits you.



JET Customer Service 💢

Hard-to-find customer service info can be a red flag. Is JET Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jet Sharing, TOO



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit JET Website

Privacy Policy: https://jetshr.com/docs/index.html

Developer: Jet Sharing




Privacy & Terms:

https://jetshr.com/rules/



Can I trust JET app?

Protect your data and wallet. We investigate the developer's website (Jetshr.com), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

4.7 out of 5
Jungo Nishimura
2025-09-20

App said my account was blocked when I opened app and needed to enter the passcode which was sent by SMS.

theft

2025-03-30

by Streakflash

I paid for the trip scooter wasn't working but was tirned on , i literally tried it for couple of seconds to make it work but it was broken, canceled the trip still got charged, this is money theft

No safety for pedestrians

2025-03-31

by Baurrzhk

I don’t think safety of pedestrians is part of this whole idea.
My son was hit by this jet scooter in Kazakhstan. So, I would like to terminate the renting in my country.
Feel free to escalate this to the corresponding authorities, but you as app owners are accountable too.

Servers always down

2025-04-01

by Grandfastpost

80% of the time I have to make between 3 and 7 app restarts and wait up to a minute every time for it to load to start a ride. Same with ending a ride.




Have a Problem with JET – scooter sharing? Report Issue




Why should I report an Issue with JET – scooter sharing?

  1. Pulling issues faced by users like you is a good way to draw attention of JET – scooter sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JET – scooter sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JET – scooter sharing.


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