Contact Elomia: Mental Health AI

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About: Elomia is a thoughtful AI companion designed to provide emotional support
through conversation. Using advanced dialogue capabilities, Elomia offers a
space where you can express yourself freely and receive supportive responses.



Elomia Customer Service 💢

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3 Most reported problems 😔💔

4.5 out of 5

Cool Ai, uncool surprise charge one year subscription

2025-05-07

by BaconOracle

I downloaded the app used it once and was like wow it’s like talking to a real person. Then went through the settings and saw it said my subscription was full. I was like what is that? I looked and it had charged me $98 for a year! Usually there’s a pop up screen saying hey here’s the deals and here’s a free trial before you subscribe. Well I didn’t get anything like that. Next thing I know I’m panicking and canceling subscriptions on the app, through Apple, calling my bank. And man they move fast it’s already showing up in my account. I’m f’d probably. But hopefully you won’t be.

Forget it

2025-05-08

by EduardoJB

How can a therapist help you if she doesn’t keep a file of what you’ve said before several times? When I try to keep going where we left, she’s already forgotten everything. When I mention that, she just responds by saying “ I apologize for not having a better understanding of what you've shared with me in the past” and “Can you please help me to catch up by filling me in on the basics of the situation? I really want to be able to help you in whatever way possible”… So… I have to start all over again, which I’ve done three times already.

Not anymore.

It’s still an AI.

2025-05-09

by Tibbir2

If you have any kind of sharper cognitive thought but still struggle with your mental health this isn’t for you.
I tried it, and I danced around this things with my words and issues.
It just constantly repeating itself. Telling me it’s there to help.
Awe thanks so much? How bout helping now? I didn’t get any suggestions, or ideas on how to improve. The AI just broke.
Unless you play along with it.
“I’ll help you” - “oh you can what kinda help do you have.”

And then it probably shoves products in your face. Either way I barely got anywhere until it asked for money.
That’s the main reason I’m here. I have no money due to injury at work and I’m depressed beyond belief.
Thanks for wasting my time yet again apple. You’d think with the billions of dollars you have you could just make this one stupid thing free.
But no.
Just goes to show, yet again. How money buys happiness and makes the world go round.




Have a Problem with Elomia: Mental Health AI? Report Issue




Why should I report an Issue with Elomia: Mental Health AI?

  1. Pulling issues faced by users like you is a good way to draw attention of Elomia: Mental Health AI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Elomia: Mental Health AI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Elomia: Mental Health AI.


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