DIFA1 app not working? crashes or has problems?

DIFA1 Status

Published by Docjo

Die DIFA1 App dient der COVID-19 Impfbegleitung. Über einen intelligenten
Chatbot werden bei geimpften Personen regelmässig Daten zu Wirksamkeit und
Sicherheit der Impfung erfragt.

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Common DIFA1 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DIFA1 app on iOS and Android devices. Solve all DIFA1 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DIFA1 iPhone Issues and Solutions

DIFA1 iOS app crashes, not working, errors
DIFA1 iOS app network issues
DIFA1 on iOS has black/white screen

DIFA1 Android App Issues and Solutions

DIFA1 has errors/crashing/not working
DIFA1 server network connectivity issues
DIFA1 has black screen

DIFA1 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DIFA1 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DIFA1 app crashes or not working on Iphone (iOS):

Close and restart the DIFA1 app on iPhone
Update DIFA1 app to the Latest Version for iOS
Uninstall and reinstall DIFA1 iPhone app
Update your iPhone to the latest iOS version

Fix DIFA1 on iPhone unable to connect to server/internet connection issues::

To resolve DIFA1 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DIFA1 black/white screen (blank screen) on iPhone:

Follow the DIFA1 iOS app troubleshooting guide Here →

DIFA1 Android App Issues and Solutions

Fix DIFA1 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DIFA1 app issues:

Force Stop the DIFA1 App
1. On android, goto "Settings" » click DIFA1 app. » click "Force Stop".

Update DIFA1 to the latest version on PlayStore

Clear DIFA1 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DIFA1 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DIFA1.

Fix DIFA1 unable to contact server/ DIFA1 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DIFA1 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DIFA1 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DIFA1 on android.

Solve DIFA1 black/white screens issue on Android:

Follow the DIFA1 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Docjo, developers of DIFA1.

Verified email

Contact e-Mail: [email protected]

44.44% Contact Match

Developer: Kodi Foundation

E-Mail: [email protected]

Website: Visit DIFA1 Website

About this app

Die this app App dient der COVID-19 Impfbegleitung. Über einen intelligenten Chatbot werden bei geimpften Personen regelmässig Daten zu Wirksamkeit und Sicherheit der Impfung erfragt. Die erhobenen Daten werden anschliessend mit Einverständnis der Nutzer deidentifiziert automatisch an ausgesuchte Forschungsinstitute zum Zwecke einer Kohortenstudie weitergegeben. Zudem werden geimpfte Personen automatisch an die 2. Impfung erinnert. Wir würden uns sehr freuen von Ihnen zu hören. Wenn Sie Feedback oder Fragen haben, erreichen Sie uns unter support@docjo.