Contact Calmerry Support
Company Name: Mental Fuel Incorporated
About: At Calmerry, we bring compassionate, expert mental health support right to your
fingertips. Our platform connects you with licensed professionals in your area,
so you can receive personalized therapy without leaving the comfort of your home.
Calmerry Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Calmerry Online Therapy Website
Privacy Policy: https://calmerry.com/privacy-policy/
Developer: Mental Fuel Inc.
3 Most reported problems 😔💔
Red flags at every corner
by Aarix Erwin
I was matched with a therapist named Anaelli Jenny H. Her video availability was different than what was listed as her hours on her profile. She also runs a nonprofit she started. I was worried they she wouldn’t actually have time to provide help but I wanted to trust in the process.
She wasn’t able to meet with me for over a week because she needed time to read the lengthy questionnaire she sent to me. On the morning of our first video call she messages me less than a half hour before our session saying she was “a little behind.” When I asked about rescheduling, she did not get back to me until after the session was supposed to begin. Non-apologies ensued. I had heard they online therapists were often very irresponsible but I didn’t want to believe it. Now that I’ve experienced it myself, I cancelled my membership and have sought help elsewhere.
Incredibly suspicious
by Dvanvlack
We paid for a whole month of service for my wife to be able to talk to someone and the counselor will not respond. It’s been about 3 days we’ve been waiting. The website provides a number that simply tells you all members of the team are busy and hangs up.
We don’t expect the counselors to be at her every beck and call but for the love of god it says she has set working hours and should at least have the decency to respond once.
If we get our money back or get a significantly different experience soon I will be more than happy to change my review or delete it. However I’m beginning to think that this is almost certainly a scam.
If this review is up and unchanged, I would avoid choosing this place as a company to entrust your mental health or money with.
Bad for mental health
by Jellyfish Goatbear
I’ve been through 6 counselors in 4 weeks. 2 never responded at all. They all use auto replies which makes me feel unvalued. Now they updated the app and when you update it, then open the app, it says you need to update the app to use it after it’s already been updated. So now I can’t even log in to get my awful counseling service during a huge life crisis
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- If you are a Calmerry: Online Therapy App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Calmerry: Online Therapy App.
