hum kids app not working? crashes or has problems?

hum kids Status

Last Updated on 2024-10-02 by Colgate-Palmolive Company

I have a problem with hum kids

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User reports:
No current problems

User reports 0

Summary of hum kids Problems 🔥

- Immediate and final purchases can be frustrating with little ones

- Witch doctor themed filter level with the toothbrush through the head and a painted face is offensive and racist

- Points can be lost when signing in again

- Confirmation link from email is needed when signing in again

📋 3 Reported Issues:

Erika 2023-02-28

App keeps crashing after face recognition. I have tried deleting and reinstalling app as well as the iPad it is on. Please help as the device I just got for Christ,as is worthless.

Kristen 2023-02-26

Our Hum app keeps crashing at the screen where it recognizes your face—just crashes the app closed.

Cynthia 2023-02-09

The app was working fine on the iPad. And today it would crash when starting a game.

Showing 1-3 of 3 reported issues:

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Common hum kids Problems & Solutions. Troubleshooting Guide

Table of Contents:

hum kids iPhone Issues and Solutions

hum kids iOS app crashes, not working, errors
hum kids iOS app network issues
hum kids on iOS has black/white screen

hum kids Android App Issues and Solutions

hum kids has errors/crashing/not working
hum kids server network connectivity issues
hum kids has black screen

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hum kids iPhone Issues and Solutions

How to fix hum kids app crashes or not working on Iphone (iOS):

Close and restart the hum kids app on iPhone
Update hum kids app to the Latest Version for iOS
Uninstall and reinstall hum kids iPhone app
Update your iPhone to the latest iOS version

Fix hum kids on iPhone unable to connect to server/internet connection issues::

To resolve hum kids network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

hum kids Android App Issues and Solutions

Fix hum kids not working on Android, crashes, errors or is unresponsive:

Force Stop the hum kids App
1. On android, goto Settings » hum kids » click [Force Stop]

Update hum kids to the latest version on PlayStore

Clear hum kids App Cache and Data:
1. On android, goto Settings » Apps » hum kids » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hum kids.

Fix hum kids unable to contact server/ hum kids internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click hum kids » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hum kids » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hum kids