Helssy app not working? crashes or has problems?

Helssy Status

Last Updated on 2022-02-08 by Helssy

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

33.3%

Account

25.0%

Not working

25.0%

Connection

8.3%

problems reported in the last 24 hours

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Have a Problem with Helssy? Report Issue

Common Helssy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Helssy app on iOS and Android devices. Solve all Helssy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Helssy iPhone Issues and Solutions

Helssy iOS app crashes, not working, errors
Helssy iOS app network issues
Helssy on iOS has black/white screen

Helssy Android App Issues and Solutions

Helssy has errors/crashing/not working
Helssy server network connectivity issues
Helssy has black screen

Helssy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Helssy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Helssy app crashes or not working on Iphone (iOS):

Close and restart the Helssy app on iPhone
Update Helssy app to the Latest Version for iOS
Uninstall and reinstall Helssy iPhone app
Update your iPhone to the latest iOS version

Fix Helssy on iPhone unable to connect to server/internet connection issues::

To resolve Helssy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Helssy black/white screen (blank screen) on iPhone:

Follow the Helssy iOS app troubleshooting guide Here →

Helssy Android App Issues and Solutions

Fix Helssy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Helssy app issues:

Force Stop the Helssy App
1. On android, goto "Settings" » click Helssy app. » click "Force Stop".

Update Helssy to the latest version on PlayStore

Clear Helssy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Helssy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Helssy.

Fix Helssy unable to contact server/ Helssy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Helssy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Helssy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Helssy on android.

Solve Helssy black/white screens issue on Android:

Follow the Helssy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Helssy, developers of Helssy.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Helssy Website

Developer: Helssy

About this app

La messagerie this app vous permet aussi d’échanger avec l’ensemble des professionnels de santé en toute sécurité. this app est née d’un concentré de 19 ans d’expérience dans le secrétariat médical ! que ce soit avec vos patients, vos confrères ou encore votre secrétariat. this app est la première messagerie médicale sécurisée et dotée d’une intelligence parfaite, permettant à vos patients de communiquer avec vous, tout en respectant vos consignes et instructions. Stop aux échanges multiples pour une seule réponse !