ChristmasPrism app not working? crashes or has problems?

ChristmasPrism Status

Published by Michael Kane on 2023-12-25

This Christmas we got to keep the spirit alive!   We're talking about the
Christmasprism Application!   Once we’re in the application, we will be
able to view a map with everyone who has Christmas lights in the USA! We can
post the lights and see our friends and families put the lights on their houses
or go on an adventure and see the lights all around us!  Make sure you ask
your friends and families to install.

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Common dislikes about ChristmasPrism app

- Some users have experienced issues with updating their house's picture and caption

- The map may freeze after tapping on a marked house, requiring users to switch to list view and back to map view to unfreeze it

- Some users may find it difficult to navigate the app at first, but it becomes easier with practice

Have a Problem with ChristmasPrism? Report Issue

Common ChristmasPrism Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ChristmasPrism app on iOS and Android devices. Solve all ChristmasPrism app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ChristmasPrism iPhone Issues and Solutions

ChristmasPrism iOS app crashes, not working, errors
ChristmasPrism iOS app network issues
ChristmasPrism on iOS has black/white screen

ChristmasPrism Android App Issues and Solutions

ChristmasPrism has errors/crashing/not working
ChristmasPrism server network connectivity issues
ChristmasPrism has black screen

ChristmasPrism iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ChristmasPrism app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ChristmasPrism app crashes or not working on Iphone (iOS):

Close and restart the ChristmasPrism app on iPhone
Update ChristmasPrism app to the Latest Version for iOS
Uninstall and reinstall ChristmasPrism iPhone app
Update your iPhone to the latest iOS version

Fix ChristmasPrism on iPhone unable to connect to server/internet connection issues::

To resolve ChristmasPrism network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ChristmasPrism black/white screen (blank screen) on iPhone:

Follow the ChristmasPrism iOS app troubleshooting guide Here →

ChristmasPrism Android App Issues and Solutions

Fix ChristmasPrism not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ChristmasPrism app issues:

Force Stop the ChristmasPrism App
1. On android, goto "Settings" » click ChristmasPrism app. » click "Force Stop".

Update ChristmasPrism to the latest version on PlayStore

Clear ChristmasPrism App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ChristmasPrism app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ChristmasPrism.

Fix ChristmasPrism unable to contact server/ ChristmasPrism internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ChristmasPrism » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ChristmasPrism » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ChristmasPrism on android.

Solve ChristmasPrism black/white screens issue on Android:

Follow the ChristmasPrism android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Michael Kane, developers of ChristmasPrism.

22.22% Contact Match

Developer: Motorola Mobility LLC.

E-Mail: [email protected]

Website: Visit ChristmasPrism Website

About this app

We can post the lights and see our friends and families put the lights on their houses or go on an adventure and see the lights all around us!  Make sure you ask your friends and families to install the application so together, we turn the lights on in these dark times and illuminate everything so everyone can feel the real Christmas warmth.  Together, we can keep in touch with our families, friends and loved ones while maintaining distance and above all, keeping our hearts together! This Christmas we got to keep the spirit alive! Application!    Once we’re in the application, we will be able to view a map with everyone who has Christmas lights in the USA! Let’s keep the lights on and make the warmth and the holiday spirit stay with us! Let’s spread the love, kindness and the tenderness of this holiday season by keeping the holiday lights on! Keep the Christmas spirit alive and be close to each other even if we have to be distant for a while! Ease of use and accessibility makes this application usable for everyone!  What are we waiting for? Because that’s what matters! Tell everyone about it! Let's keep close and warm! After all, we're family!