Securitix app not working? crashes or has problems?

Securitix Status

Last Updated on 2020-11-17 by Securitix

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Common Securitix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Securitix app on iOS and Android devices. Solve all Securitix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Securitix iPhone Issues and Solutions

Securitix iOS app crashes, not working, errors
Securitix iOS app network issues
Securitix on iOS has black/white screen

Securitix Android App Issues and Solutions

Securitix has errors/crashing/not working
Securitix server network connectivity issues
Securitix has black screen

Securitix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Securitix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Securitix app crashes or not working on Iphone (iOS):

Close and restart the Securitix app on iPhone
Update Securitix app to the Latest Version for iOS
Uninstall and reinstall Securitix iPhone app
Update your iPhone to the latest iOS version

Fix Securitix on iPhone unable to connect to server/internet connection issues::

To resolve Securitix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Securitix black/white screen (blank screen) on iPhone:

Follow the Securitix iOS app troubleshooting guide Here →

Securitix Android App Issues and Solutions

Fix Securitix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Securitix app issues:

Force Stop the Securitix App
1. On android, goto "Settings" » click Securitix app. » click "Force Stop".

Update Securitix to the latest version on PlayStore

Clear Securitix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Securitix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Securitix.

Fix Securitix unable to contact server/ Securitix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Securitix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Securitix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Securitix on android.

Solve Securitix black/white screens issue on Android:

Follow the Securitix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Securitix, developers of Securitix.

About this app

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