Contact Nix Toolkit Support

by Musiccity1

I purchased the Nix 2 as a gift for my wife. She was the color coordinator in our household. I thought this might be a useful and fun tool. She never used it.... Today I needed to determine a match color for a ceiling repair at one of our homes. I decided to try and use the Nix to determine a match. I cannot authoritatively determine if the scanner is accurate but I can say the Nix Utility software is useless and unintuitive. Despite knowing the paint brand we use (Sherwin Williams), I was provided at least a dozen choices based on my scan. Useless! On balance, this was a wasted $100 "stocking stuffer." I may try this one more time on an exterior project. If I glean any useful information from the second effort, I will update my rating and review. At this point, Buyer Beware.....

by Inca Rhodes

Just like other reviewers, this is basically a worthless app. I never experienced the old one, but I’ve been using this more or less successfully for a few weeks now and was almost getting comfortable with its many failings including needing to re-pair my scanner with my phone virtually every time I used it and the relatively large number of button-presses required to get it to scan again, and its cumbersome and unintelligible system for remembering colors.

Now today the dang app won’t even boot up, just constantly “downloading paints database .” And this is with the latest update. Terrible.

by Makaser

I got the Nix Mini 3 for Christmas. I was super stoked to be able to use this. I cannot sign up for an account on either the app or the website because the birthday fields don’t work. I cannot get email support because I filled out the form and the last field just says “undefined”. I can’t call them because in order to do so, you have to fill out a form, that doesn’t work. So this is getting returned. What’s the point?