Contact 1Kosmos

Contact 1Kosmos Support


Company Name:

About: 1Kosmos BlockID is the world’s only cybersecurity solution that combines
indisputable digital identity proofing with advanced biometrics and passwordless
authentication for your workforce and customers. For the workforce: BlockID is
the next-generation digital identity solution designed to greatly improve the
security of your corporate network and enterprise applications by eliminating
usernames and passwords and the need f.


 
  2026-02-03

1Kosmos Customer Service 💢

Hard-to-find customer service info can be a red flag. Is 1Kosmos Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 1Kosmos Inc.,



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BlockID Website

Privacy Policy: https://www.1kosmos.com/privacy.html

Developer: 1Kosmos Inc





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1 Most reported problems 😔💔

4.8 out of 5

Proper support channel missing

2025-03-15

by Hatter Lord

I have been seeing the same “Error: Request has expired” message on phone and iPad. The message is undescriptive and unhelpful. Which request has expired? When did it expire and what are the next steps for me? Going to ‘Support’ link on the website is equally unhelpful as it asks me to log in to 1Kosmos Service Desk for which I do not have an account. The chat service is equally unhelpful with “We’re away right now, but we’ll get back to you as soon as possible”. Do you have hours? How long do I need to wait? I am left frustrated with this beyond unpleasant experience.




Have a Problem with 1Kosmos? Report Issue




Why should I report an Issue with 1Kosmos?

  1. Pulling issues faced by users like you is a good way to draw attention of 1Kosmos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 1Kosmos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 1Kosmos.


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