Smart TV Things for Sam TV App Reviews

by Djitoy

I bought a brand new expensive Samsung television but they still want to squeeze more money out of me by charging a monthly fee just to use a remote control app. This is beyond ridiculous, I honestly can’t believe anyone would actually be willing to pay this fee. I don’t care about any of the other stupid “features” that the “premium” version of SmartTVThings has, I just wound line to be able to use my phone as a remote but it won’t work unless I pay a monthly fee. They even expect people to pay this fee just to use SmartTVThings to do the initial setup. The first thing the TV tells you to do is to download SmartTVThings to setup your tv and the first thing SmartTVThings does is tell you to upgrade to “Premium” which really means you have to pay for SmartTVThings to work. Definitely will not be considering anymore Samsung purchases. I also tried contacting them through the “contact us “ feature of SmartTVThings , that was well over a week ago and surprise surprise surprise...no response. I would give negative stars if that were an option. Still no response after multiple emails sent to “app support”. Beyond Worthless!!!!

by Leoj331112

I’ve tried to reach out three times and I haven’t gotten a response once. SmartTVThings doesn’t connect to my tv. It had for the first 2 or 3 days. I originally tried to click on the free trial and cancelled immediately because my wife ordered a remote online. They still charged me, and now I have a year subscription. It hasn’t been working since then it’s really frustrating that I was charged even though it was a free trial.

by Davidmoffitt

So nevermind that one shouldn’t ever have to PAY for functionality they shipped with the TV (and then took away with SmartTVThings “upgrade” aka money grab). Even if I were to be comfortable with that as acceptable, vs abuse ofconsumer trust… SmartTVThings is WORTHLESS -it simply jumps between “connect to tv” and “connecting…” and never gets there -SmartTVThings literally doesn’t work! I’m on the same wireless network, my TV and phone firmware are the latest, and this piece of junk just doesn’t do a darn thing.

by Rraine In Columbia

This the second Samsung smart tv that I purchased since Christmas. The first one had a major crack in the frame upon delivery. Now, the second one has a long vertical line spanning the length of the screen. I DO NOT like returning purchases. As a thoughtful shopper who researches items, I seldom write reviews because I am accustomed to getting what I pay for . HOWEVER, the nuisance factor of returning two tvs within as many months is simply unacceptable. I’d rate this product lower if I could .

by Caydenxyz1

I downloaded SmartTVThings out of convenience to have an additional remote control for my tv. However, after only 1 minute of use, I'm told I have to pay for premium in order to continue using SmartTVThings which is $15 a year. No thanks. I'll continue using my remote control.

I will never buy another Samsung product again as they have proven that they only care about nickle and diming their customers for full utilization of products and liscences I have purchased

by Deadass Honest Review

It was working at first but now it can’t find my tv. I’ve tried restarting the WiFi (which is already too much effort for a paid app) and still SmartTVThings won’t connect. It’s already a hassle having to connect the tv every single time you open SmartTVThings . Even if I switch apps for two seconds it need to reconnect. The scroll pad is too sensitive like others say. Sometimes I have to hit a button twice. It’s just too much to deal with. I wish I could refund my money.

by 1can77

It lists my tv but will not connect. Contacted SmartTVThings customer service, got a response requesting more info with screenshots, which I sent and never heard back from them. Tried to request a refund but of course it’s outside the allotted window. I tried to get help and conveniently SmartTVThings developer never responded within the window of time allowed to request a refund. Don’t waste your money. I know my phone will connect and stream to the tv because other apps do it so it’s definitely SmartTVThings specifically.

by Jerry 0

I just purchased a smart Samsung TV. It’s connected to WiFi, but it keeps having a “network interference” error when I try to accept the terms and conditions, so it won’t let me use any of the features or services. So I download SmartTVThings to try and work around, but SmartTVThings can’t find my TV on the same network and keeps freezing up.

Evidently both my problem with the TV and with SmartTVThings are common issues. I highly recommend going with a different brand for the TV, and don’t waste your time with SmartTVThings.

by Mblakk

Says I have a “3-day free trial” yet anything I click on in SmartTVThings gives me a limitation and prompts me to go premium.

Now, I can either pay $3.99/ a week or $4.99/ a month? I can’t think of one person that would pay for a weekly subscription to use SmartTVThings. Honestly, both offers are a rip off considering you can do everything and more with a $30 Chromecast... The only reason I downloaded SmartTVThings was to try out the Arlo camera feature, which I don’t even see in SmartTVThings .

Am I missing something or did I just install a virus?

by Minomanzz

I purchased SmartTVThings under the impression that it was SmartTVThings I needed for my new sound bar. After I tried to use SmartTVThings, i found out it did not work. No matter what i did and how much troubleshooting i did, it would not connect to my sound bar. After doing some more research I found out this wasn't even the real SmartThings app I needed. SmartTVThings disguises itself as something its not to fool people and get your money. I emailed their customer service and have received no response, its been days since and not a peep from them. Stay away from this one!!

by Stacy VD

I purchased SmartTVThings with our new TV. Are you cannot get SmartTVThings to work. It constantly spins and says it’s trying to connect to the TV but it never does. We’ve had it for about three weeks now and I have tried on a regular basis with no luck. I emailed support and have not heard anything back either. Very disappointing especially right now since my kids lost the remote and now I’m stuck. I have Roku hooked up to my phone with no issues along with several other apps, this isn’t a new feature for me, I know what I’m doing. Something is clearly wrong and it’s disappointing that nobody has reached out to me.

by Moniker 17

SmartTVThings for months force closed every time I tried to open it for the first couple months I owned a Samsung TV. Then one day I decided to try it again and it took me way longer then it should to even get it to find the tv (yes my phone was connected to the same WiFi network the entire time). Once it finally found the tv I was able to connect. So after that I finally have my phone connected to the tv and I see that you have to spend 5 bucks a month to use the remote feature…. What a joke, buy a Roku tv. Comes with an easy to use remote and a phone app that isn’t garbage. Did I mention you can use everything on the Roku app for free?

by PDG Jr

I just figured out that these con artists keep you online with them (sending detailed info, screenshots, etc) then never get back to you. Why? They held you past the 2 day limit to cancel the paid subscription in time (day before the 3 day free trial expires and the paid subscription starts). Clever, but highly unethical - especially under Apple’s terms and conditions.

I got the 3 day free subscription just now. Tried SmartTVThings on 3 different iPhones running different iOS versions. All on same WiFi as smart TV. Each recognized the TV but nothing would work. Just a spinning wheel that never stops. Total waste of time. Apple needs to verify these con apps. (I’ve forwarded all the details to Apple already).

Should have suspected something was wrong when there was no free version to test if SmartTVThings really works! I canceled my subscription within 5 minutes.

The help section on SmartTVThings takes me to websites of their other apps - nothing about SmartTVThings. Makes sense, because this isn’t an app that works.

by Beware - Not Samsung

99% sure this is spam. Shortly after I realized I potentially downloaded a virus, I deleted SmartTVThings /data and received a spam link via text message nearly immediately. For those thinking its Samsung’s app for connectivity or screen sharing - stay away. SmartTVThings you’re trying to find is called SmartThings. Apple should delete SmartTVThings from its store immediately. Knowing its available with fake reviews is seriously a liability to its users.

by KW Feedback Guru

I bought a new Samsung TV and was hoping SmartTVThings would help with smarter navigation. Subscribed to a year thinking I had 3 days to decide if would work for me or not. After 1 day, realized it wasn’t the right thing for me and cancelled immediately. Now I’m fighting with my credit card to remove the annual charge, despite it clearly being indicated in the profile. Kind of cheesy. Really hate these bait and switch approaches.

by Sam Cain

Literally zero necessary features will work. Cannot change volume, cannot move cursor, cannot select. What is the purpose? I could not find a single feature that worked, everything says “this is a premium feature”. Unless you want to pay for it, just don’t download this, it doesn’t work. I won’t give a 1 star because it seems like the remote itself would work nicely, it’s just that it’s false advertising by setting it as a free app that you then have you buy premium for it to work for anything. It’s just intentionally deceptive.

by Godfadda57

This looked like it was going to be a good app to use on my Samsung Smart TV. Unfortunately, it takes to long to connect. It will either say connected or connecting to the TV but the circle keep spinning. When it finally connects, the remote worked fairly well. For me, it doesn’t make sense to disconnect when you turn off the TV. It would be better to be able to auto connect to WiFi when open SmartTVThings . I was not able to turn on the TV with this remote when the TV was off. It would not connect. Then would take forever to connect. I have a mesh router with an extender in the room with the TV and has excellent signal so I doubt it’s the internet connection.

I tried the Channels tab and nothing loaded after 5 minutes.

I would have purchased the lifetime subscription it’d this worked better.

by Cq.quimby55

It’s definitely easier than some of the Samsung remotes however the touch pad is to sensitive sometimes when scrolling you will click on a selection when you didn’t mean to. Secondly, I cannot just walk in a room and turn on the tv. The tv must be connected to it to use it and when the tv is turned off it will not connect so you cannot use this as the sole remote. Thirdly, every time you would like to use the remote on your phone you need to connect it to the tv, I cannot find an auto connect and each time this happens you need your tv remote to then give the phone permission to connect , very annoying and cumbersome

by Brice La Fond

Honestly, I didn’t expect it to work so easily and accurately but it really does. I’m leaving a 5 star review, but would also love to see a “dark mode” that could be turned on in the settings because dayum this thing looks bright at night time.

by Pete Babes

I’ve tried a number of “Make your iPhone a remote control” programs and not a single one hasn’t worked until now. This remote tells me I need to be connected to the same WiFi network as my SamsungTV. That’s it. Underneath a six dot caterpillar tries to wriggle it’s way left but makes no progress. Neither will you, until...
You press just left of the button and you’re connected “to the same WiFi network as your SamsungTV “ a small arrow and “press to connect” four stars, Or Maybe... skip the step altogether. Now you get five stars. Keep it simple, stupid.

by GlendaLou61

After paying for SmartTVThings, it will not connect to my tv.

by Murlman

Doesn’t work

by Hhgghhhehehe

Not good at all.

by Amazing Hater

On same network, started and restarted. Never found tv

by Anti-(fill In The Blank)

Unimpressed.
Unable to cancel during trial period.

by Trimind

The Samsung set up is not as easy as you think. My failed so I am back to zero. SmartTVThings is no help at all.

by Swerly2

Very glitchy, won’t stay connected and absolutely not worth $15, let alone the absurd weekly/monthly prices. The basic remote that comes with the TV is better than this. No lag on that one and you don’t have to wait for it to reconnect every single time you want to do something. For $15, at least add a keyboard for when you need to type something out. Garbage app.

by Mega World War

SmartTVThings is made by a third party to cash in on the real Samsung SmartThings app. It quickly demands a $19.99 fee when Samsung’s SmartThings app is free. This should be illegal on Apple’s App Store. Don’t be fooled. Instant ads are a giveaway!

by Thespdfrk

If you are to lazy to use your remote go ahead and pay high dollar to use this.