Storyplay Status

Last Updated on 2024-10-25 by thingsflow

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⚠️ Most reported problems ⚠️

Not working

100.0%

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Common Storyplay Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Storyplay network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Storyplay App
1. On android, goto Settings » Storyplay » click [Force Stop]

Clear Storyplay App Cache and Data:
1. On android, goto Settings » Apps » Storyplay » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Storyplay.

On android, goto Settings » Apps or Manage Apps tab.
Click Storyplay » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Storyplay » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Storyplay

Contact e-Mail: storyplay@thingsflow.com

E-Mail: help@storyplay.com

Website: 🌍 Visit Storyplay Website

Privacy Policy: https://storyplay.com/privacy

Developer: 띵스플로우

Mar 09, 2025, 10:38 AM
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