Go Surf app not working? crashes or has problems?

Go Surf Status

Last Updated on 2021-08-04 by joao jesus

I have a problem with Go Surf

Are you having issues? Select the issue you are having below and provide feedback to Go Surf.

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Go Surf - Forecast? Report Issue

Common Go Surf Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Go Surf app on iOS and Android devices. Solve all Go Surf app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Go Surf iPhone Issues and Solutions

Go Surf iOS app crashes, not working, errors
Go Surf iOS app network issues
Go Surf on iOS has black/white screen

Go Surf Android App Issues and Solutions

Go Surf has errors/crashing/not working
Go Surf server network connectivity issues
Go Surf has black screen

Go Surf iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Go Surf app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Go Surf app crashes or not working on Iphone (iOS):

Close and restart the Go Surf app on iPhone
Update Go Surf app to the Latest Version for iOS
Uninstall and reinstall Go Surf iPhone app
Update your iPhone to the latest iOS version

Fix Go Surf on iPhone unable to connect to server/internet connection issues::

To resolve Go Surf network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Go Surf black/white screen (blank screen) on iPhone:

Follow the Go Surf iOS app troubleshooting guide Here →

Go Surf Android App Issues and Solutions

Fix Go Surf not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Go Surf app issues:

Force Stop the Go Surf App
1. On android, goto "Settings" » click Go Surf app. » click "Force Stop".

Update Go Surf to the latest version on PlayStore

Clear Go Surf App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Go Surf app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Go Surf.

Fix Go Surf unable to contact server/ Go Surf internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Go Surf » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Go Surf » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Go Surf on android.

Solve Go Surf black/white screens issue on Android:

Follow the Go Surf android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at joao jesus, developers of Go Surf.