Lumyros app not working? crashes or has problems?

Lumyros Status

Last Updated on 2024-02-18 by Pixelfield

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Common Lumyros Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lumyros app on iOS and Android devices. Solve all Lumyros app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lumyros iPhone Issues and Solutions

Lumyros iOS app crashes, not working, errors
Lumyros iOS app network issues
Lumyros on iOS has black/white screen

Lumyros Android App Issues and Solutions

Lumyros has errors/crashing/not working
Lumyros server network connectivity issues
Lumyros has black screen

Lumyros iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lumyros app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lumyros app crashes or not working on Iphone (iOS):

Close and restart the Lumyros app on iPhone
Update Lumyros app to the Latest Version for iOS
Uninstall and reinstall Lumyros iPhone app
Update your iPhone to the latest iOS version

Fix Lumyros on iPhone unable to connect to server/internet connection issues::

To resolve Lumyros network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lumyros black/white screen (blank screen) on iPhone:

Follow the Lumyros iOS app troubleshooting guide Here →

Lumyros Android App Issues and Solutions

Fix Lumyros not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lumyros app issues:

Force Stop the Lumyros App
1. On android, goto "Settings" » click Lumyros app. » click "Force Stop".

Update Lumyros to the latest version on PlayStore

Clear Lumyros App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lumyros app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lumyros.

Fix Lumyros unable to contact server/ Lumyros internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lumyros » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lumyros » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lumyros on android.

Solve Lumyros black/white screens issue on Android:

Follow the Lumyros android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pixelfield, developers of Lumyros.

About this app

You will get a notification when Aurora is visible not to miss out the show. No need to understand solar data and complicated graphs anymore. You will know when and where to go to see the breathtaking Aurora show. A new easy way on how to see the Northern Lights. Connect with all Aurora hunters.