DiscoverCars-Car Rental & Hire Reviews

DiscoverCars Car Rental Hire Reviews

Published by on 2025-02-01

🏷️ About: Manage Your Bookings on the Go! In the My Booking section of the app, you can manage everything related to your booking — changing the dates, adding another driver, or upgrading your car. You can also see all of the details of your booking and our flexible cancellation policy anytime and anywhere you need.


       


Overall Customer Experience 😎


🫥 Neutral
45.7%

🤬 Negative experience
42.1%

😎 Positive experience
12.2%

~ from Justuseapp.com NLP analysis of 439 combined software reviews.



Read 17 Customer Service Reviews 😠💢

4.8 out of 5
So Bad Experience

I rented a car through DESCOVER with the scammers car rental Garenta in Istanbul Airport. The Garenta gave me an electric car without mentioned to me that. I asked them is it automatic and they only answer yes automatic. I took the car for about 100 km, and second day when I wanted to return to airport I went to petroleum station to full it with fuel but I discovered it’s full electric. I took a taxi for $200, and Garenta charged me $350 for towing the car although they could charge the car and drive it back to their office. I contacted DISCOVER and told them that I have full coverage insurance, but they were cheaters and scammers same as Garenta and I lost $550 for one day car rental although I had a full car coverage insurance. Never use these 2 again.

Horrible experience

They couldn’t help with anything. Just look elsewhere. Help yourselves. - Neven

Worst service!

Don’t bother using DiscoverCarsCarRentalHire. Customer service is simply non-existent.

Possibly scammers here!

They are promoting businesses that try to rob you with insurance tricks, marking them as “100% recommended”, whereas in reality they have a rating of 0 elsewhere.

Beware!

Don’t download

Web app wrapped in iPhone app. Functionality of sign in is useless and internationally difficult

Don't use this, terrible customer service

Before you start using DiscoverCars app, I wanted to share my experience with you. I had a terrible time with it, and I don't want the same to happen to you. I rented a car through DiscoverCarsCarRentalHire , and when I went to pick it up at the desk, I was charged additional costs, which turned out to be a scam. I immediately contacted DiscoverCars, but unfortunately, they took a long time to reply back to me. As a result, I didn't get the rental car and had to rely on bus trips which completely spoiled my vacation plan. Even after contacting them multiple times, they didn't offer any resolution or refund my money. So, I have gathered all the information to start a file process to report them to FCAB. If you have also had a bad experience with DiscoverCars, I suggest you report to FCAB too.

Misleading Company

Stay away from this company. They lure you with what appears to be a low price for a rental and make a number of misleading claims during the booking process and you don’t find out till you are done booking that you were deceived. They say “FREE cancellation until 48 hours before the reservation begins” but hidden in their terms and conditions is a statement that says that no refunds are given and they will only give you booking credit for a future rental. They also do not have a 24/7 customer service like they say they do. There is not a phone number you can call. There are also other hidden fees in their terms and conditions like that most renters would not expect. (If your car insurance is not up to $1 million you have to buy insurance from them in addition to paying a deposit etc etc)

It is now more than 10 days before my reservation is scheduled to begin and I cannot get a refund. Stay away from this company and go with a normal rental car company. You will actually save more money by going with a normal company that appears to be more expensive at first not to mention better customer service and less hassle.

US Dollars?

New version 1.2 can not change quotes currency to US dollars.

IT’S A SCAM!!!

The deposit paid to secure the booking is ignored at the car pick up.
After multiple attempts to contact the support and hope they would intermediate in our favor, they simply ignore.
The extra issuance is another fraud. The car rental charged me for a fictitious damage and I after filling a claim, guess? Never got replied.

STAY ALWAY FROM THIS UP!!

BOOK ON THE RENTAL WEBSITE DIRECLTY!!!

Scam Agency

Reserved a cheap vehicle for two weeks. $10/ day. That car usually rents for $35, but this is the scam. Thei will tel you are late and the car is not available any and a different car is available for three times or more money.... God ripped off by this Agency, and left without a reserved car that I had deposit for . Also no deposit refund. -Read carefully their terms, an you'll see where the rip off is. Good luck traveling!

Disaster

DiscoverCars charged us $252 upfront fee. Was meant to be the total fee. At the rental counter we had to another $447! Now, it impossible to get in touch with DiscoverCars. They out you through an endless loop of sign-in when you tap “support.” Beware of this scam.

SCAM!

Do not trust this site. Car rental agencies will still find ways to charge you for other fees.
Very deceitful and predatory practice.
Car rental agency did not disclose in voucher that clients are MANDATED to pay for their “insurance.”
This was not disclosed anywhere in the booking process. Booking offered option to decline coverage, yet agency hid it on a technicality in the fine print of voucher.
That is deceitful, misleading and overall bad business practice.
Don’t offer crazy low prices only to lure customers and trick them - on top of keeping their pocket change money.

Misleading information about car pickup location

They enter car pickup location in DiscoverCarsCarRentalHire as downtown but it is not in downtown. you have to walk 60 minutes to pickup the car. When I sent message to customer service, they did not refund my deposit and ignored their mistake.

App won’t work on iPhone

Bad graphic interface on iPhone using iOS 17. I try to log in and it asks for country of driver. It allows me to select my country from the drop down list but the confirm/continue button doesn’t appear on the screen so you can go no further. I am able to access DiscoverCarsCarRentalHire on my iPad mini.

Fraud don’t use apps

I cannot stress enough how terrible my experience with customer service on discovercars.com and Dollar rent car in Mexico Cancun was a complete and utter scam! Despite making reservations through discover cars and reaching out to their support team with specific inquiries about costs and coverage, they failed to provide me with satisfactory answers and took far too long to respond. This left me feeling incredibly stressed as I went to pick up my rental car at the airport, only to be hit with outrageous costs that were not disclosed beforehand. They started at $1600 for insurance for just one week plus a deposit security of $5000 but managed to haggle me down to $1400 plus a security deposit of $2500. It was quite clear that they were running a scam operation. I immediately contacted discovercars.com, but they were unresponsive and did nothing to resolve my issues or even offer a refund. I cannot emphasize enough how horrendous the customer service was and how utterly they ignored me every step of the way. If you ever have to deal with any issues, they simply won't care.

Aluguer de viatura

Gostei da facilidade com que consegui alugar o carro. Espero que tudo corra bem até ao final.
Parabéns

Great app, everything are clear

Best app ever founded



Is DiscoverCars Car Rental Hire Safe? 🙏

Yes. DiscoverCars-Car Rental & Hire is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 439 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for DiscoverCars Car Rental Hire Is 22.5/100.

Safety Analysis

90.2% of users say app is Safe 👍
90.2%

7.7% of users have Some Concerns ⚠️
7.7%

2.1% of users say app is Risky 🚨
2.1%


Is DiscoverCars Car Rental Hire Legit? 💯

Yes. DiscoverCars-Car Rental & Hire is legit, but not 100% legit to us. This conclusion was arrived at by running over 439 DiscoverCars-Car Rental & Hire User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DiscoverCars Car Rental Hire Is 100/100..

🔏 Privacy & Data Safety

DiscoverCars Car Rental Hire collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Not Linked to You:
    • Identifiers

How was your experience with DiscoverCars-Car Rental & Hire? Post a Review




Features

Don’t want to spend time looking up each rental company to find out what customers have to say about their experiences? We feel the same.

Our Customer Support agents are waiting to help you with anything related to your rental anytime that they may come up — from helping you find the perfect rental car for you to solving issues with the rental company after you drop off the car.

That’s why we’ve asked all of our customers to rate their rental company so that we can give you unbiased ratings right in the search results to make your choice quick and simple.

Want to make sure the rental desk is located at the airport so that you can hit the road as quickly as possible? Use our In Terminal filter to save time.

Want to make sure you’re safe? Find rental cars that are guaranteed to be disinfected.

  Contact Support
Developer:
Discover Car Hire LTD


Website:

Privacy Policy: