Contact LeaveHomeSafe

Contact LeaveHomeSafe Support

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About: The LeaveHomeSafe mobile app provides citizens a convenient digital tool to
record their visit history themselves on their mobile phones by scanning QR
codes displayed in venues for the use in Hong Kong Special Administrative
Region. Visit records will be automatically removed after 31 days.



How to Contact LeaveHomeSafe Customer Service/Support

LeaveHomeSafe Contact Information

Listed below are our top recommendations on how to get in contact with LeaveHomeSafe. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LeaveHomeSafe. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: GovHK, OGCIO, HKSARG

E-Mail: [email protected]

Website: Visit LeaveHomeSafe Website





Privacy & Terms:

https://www.leavehomesafe.gov.hk/en/privacy

https://www.leavehomesafe.gov.hk/en/personal-information-collection-statement




Reported Issues: 3 Comments

1.5 out of 5

By A咪麻麻


Family members that don’t have a mobile phone!

The app should also include family members’ vaccination records because children and the elderly don’t have a mobile phone! HK government should model Singapore’s TraceTogether app! It is a great app!



By test tesg


Trash app, hello ?

So lame … Hong Kong …why don’t just use the already available Apple exposure notification?? Man, at least make use of the iOS 15 API and make this lame app available for use in iOS widget



By 3neutrinos


disaster

It does not take vaccinations done outsider of Hong Kong into account. As a result, my third shot done in HK is considered as the first shot. Now, this app just shows that I haven’t met the requirement for accessing anything.




Have a Problem with LeaveHomeSafe? Report Issue

Leave a comment:




Why should I report an Issue with LeaveHomeSafe?

  1. Pulling issues faced by users like you is a good way to draw attention of LeaveHomeSafe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LeaveHomeSafe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LeaveHomeSafe.


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