LeaveHomeSafe Status
Published by Office of the Government Chief Information Officer, Hong Kong SAR Government The LeaveHomeSafe mobile app provides citizens a convenient digital tool to
record their visit history themselves on their mobile phones by scanning QR
codes displayed in venues for the use in Hong Kong Special Administrative
Region. Visit records will be automatically removed after 31 days.
Are you having issues? Select the issue you are having below and provide feedback to LeaveHomeSafe.
problems reported in the last 24 hours
Reported Issues: 1 Comments
By James Cook 1 year ago
I have just been released from quarantine. I was on amber and am now on blue. However when my blue QR code is scanned by a restaurant it comes up with a noise and a red exclamation mark!! Please investigate urgently as there is a bug
Common dislikes about LeaveHomeSafe app
- Does not include family members’ vaccination records
- Does not use Apple exposure notification
- Not available for use in iOS widget
Have a Problem with LeaveHomeSafe? Report Issue
Leave a comment:
Common LeaveHomeSafe Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot LeaveHomeSafe app on iOS and Android devices. Solve all LeaveHomeSafe app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Office of the Government Chief Information Officer, Hong Kong SAR Government, developers of LeaveHomeSafe.
100% Contact Match
Developer: GovHK, OGCIO, HKSARG
E-Mail: [email protected]
Website: Visit LeaveHomeSafe Website
Upon confirmation by Centre for Health Protection of the Department of Health of The Government of the Hong Kong Special Administrative Region, app users who are confirmed positive or preliminary positive of COVID-19 infection can share their visit history with the Centre for Health Protection of the Department of Health to help trace the relevant contacts. The this app mobile app provides citizens a convenient digital tool to record their visit history themselves on their mobile phones by scanning QR codes displayed in venues for the use in Hong Kong Special Administrative Region. If there is confirmed case in a venue located in Hong Kong, the mobile app will notify those users who have visited the same venue at the same time with the infected person(s), thus increasing vigilance and self-protection awareness of citizens as well as enhancing public confidence in visiting different venues. The this app mobile app is developed under the supervision by the Office of the Government Chief Information Officer of The Government of the Hong Kong Special Administrative Region. Visit records will be automatically removed after 31 days. Personal Information Collection Statement: app. gov.
