ShipGo, LLC Reviews

ShipGo LLC Reviews

Published by on 2025-03-20

🏷️ About: ShipGo is an affordable, door-to-door shipping service for your luggage, golf clubs, skis, snowboards, boxes and more. Designed to make traveling stress-free, customers can get a free quote, schedule a shipment, or track a package from pick-up to delivery with just a few taps.


       


Overall Customer Experience 😎


🤬 Negative experience
98.2%

😎 Positive experience
1.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.



Read 13 Customer Service Reviews 😠💢

3.2 out of 5
Poor service

My bag of clothes became stuck in customs but all they needed was the receipt from ShipGo - ShipGo did not help, I had to ask for a tracking number that customs would recognize - I had to call customs myself and email them basic info. ShipGo was not available 24/7 they use Zen Desk and neither would call customs. Bag arrived 9 days late, 15 days after pickup, the day we left for home - ShipGo said too bad no refund….u r better to ship with DHL on your own so at least you have a tracking #

App doesn’t work at all.

While the company was well reviewed, ShipGoLLC doesn’t work very well at all. When I go to look up the address of the hotel where I want my luggage sent to ShipGoLLC defaults back to creating a new event and I have to start all over again. Hardly worth my time…

Your last warning

After reading all reviews, why would anyone use this service that’s more than the cost at airlines. You also risk not having your belongings after paying for this service.

Let’s ALL be smart about this, please.

Totally Unreliable. Avoid!!

Completely unreliable service. After placing an order they never showed up. Do yourself a favor, and just ship directly with FedEx and skip this terrible company.

Is this a joke

$169 to send one under 50lbs bag to toronto, from florida…. Wow… yeah I will just bring my bag and not pay $119 more than the airline….
How does this make sense in today’s economy?

Couldn’t find any address to put in

App is trash. Any address I put in it couldn’t find.

App Keeps Crashing

I attempt to get pricing on a round trip but ShipGoLLC continues to crash.

App doesn’t work

It’s 2022. Your app doesn’t work, as it seldomly accepts a receiving address.

Great concept

Used on my recent relocation at it was very helpful. It’s not cheap but worth every penny.

ShipGo Review

Best luggage delivery service!! I wasn’t sure about using ShipGoLLC and decided to call and find out how the service worked. Great customer service to begin with. And everything that the rep shared was true. Every step of the way I was alerted on my shipment. I had a piece of luggage that my daughter was unable to check in with Allegiant so we had to find a way to get it to her from San Antonio, Texas to Marshalltown, Iowa. Even better!!! It was to be delivered on Friday and my daughters luggage got delivered on Wednesday. I love ShipGoLLC!!! ❤️❤️❤️❤️. Price was pretty reasonable I think and option to insure the luggage. I checked greyhound and other type of services and everything seem to be way more expensive. Will definitely recommend it to others and will be my best friend for delivering service from now on. Thank you ShipGo!! ❤️❤️❤️❤️

Great service

I recently used ShipGo to transport 3 oversized pieces of luggage from Florida to Croatia for an extended trip. All parts of the process (ordering, paperwork, pickup, shipment, delivery, status reporting) went smoothly and seamlessly. It’s not cheap, but the ease of use and convenience more than make up for it. I highly recommend this service. Great job!

Awesome service

Shipped a suitcase of things cross country. It arrived the day after my 3 day drive. Perfect timing, and hug my recommend this service!

Great

ShipGo was excellent in taking care of our luggage shipment within Europe. Thank you!



Is ShipGo LLC Safe? 🙏

No. ShipGo, LLC does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 25 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for ShipGo LLC Is 1.8/100.

Safety Analysis

44.0% of users say app is Safe 👍
44.0%

40.0% of users say app is Risky 🚨
40.0%

16.0% of users have Some Concerns ⚠️
16.0%


Is ShipGo LLC Legit? 💯

No. ShipGo, LLC does not seem legit based on our analysis. This conclusion was arrived at by running over 25 ShipGo, LLC User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ShipGo LLC Is 1.8/100..

🔏 Privacy & Data Safety

ShipGo LLC collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with ShipGo, LLC? Post a Review




Features

ShipGo is an affordable, door-to-door shipping service for your luggage, golf clubs, skis, snowboards, boxes and more.

Designed to make traveling stress-free, customers can get a free quote, schedule a shipment, or track a package from pick-up to delivery with just a few taps.

Every shipment comes with an on-time guarantee, complimentary insurance, real-time tracking, and white-glove customer service.

With service to popular worldwide destinations, ShipGo can pick up and deliver your luggage to wherever you’re staying.

- Schedule shipments directly from the mobile app.

  Contact Support
Developer:
ShipGo, LLC

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