Contact My NMDP App Support
Company Name: National Marrow Donor Program
About: My Be The Match is a community of patients, caregivers, donors and supporters of
Be The Match’s life-saving mission. This secure tool allows you to connect and
learn from people like you.
My NMDP App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of National Marrow Donor Program
Can I trust My NMDP App app?
Protect your data and wallet. We investigate the developer's website (Salesforce.com), verify they're legit, and uncover hidden scams or complaints.
2 Most reported problems 😔💔
can’t login
by Asahirata
I was previously a member/potential donor of the Be The Match program, but with the new app I can’t login like I used to. I figured it was something on my end, but after months and trying on multiple devices I’ve come to the conclusion it has to do with the new app.
Please fix this! I would like to be able to login and be alerted if I end up matching with someone!
Useless for a patient
by Gggffhhfdf
Difficult registration
No patient section
All about registering donors ( which is great but not what i need as a patient)
Donate donate donate
Unclear navigation
Had to delete without finding any promised patient resources
Have a Problem with My NMDP App? Report Issue
Why should I report an Issue with My NMDP App?
- Pulling issues faced by users like you is a good way to draw attention of My NMDP App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My NMDP App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My NMDP App.
