AirPlus Card Control App app not working? crashes or has problems?

AirPlus Card Control App Status

Last Updated on 2021-05-07 by Lufthansa AirPlus Servicekarten GmbH

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Common AirPlus Card Control App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AirPlus Card Control App app on iOS and Android devices. Solve all AirPlus Card Control App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AirPlus Card Control App iPhone Issues and Solutions

AirPlus Card Control App iOS app crashes, not working, errors
AirPlus Card Control App iOS app network issues
AirPlus Card Control App on iOS has black/white screen

AirPlus Card Control App Android App Issues and Solutions

AirPlus Card Control App has errors/crashing/not working
AirPlus Card Control App server network connectivity issues
AirPlus Card Control App has black screen

AirPlus Card Control App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AirPlus Card Control App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AirPlus Card Control App app crashes or not working on Iphone (iOS):

Close and restart the AirPlus Card Control App app on iPhone
Update AirPlus Card Control App app to the Latest Version for iOS
Uninstall and reinstall AirPlus Card Control App iPhone app
Update your iPhone to the latest iOS version

Fix AirPlus Card Control App on iPhone unable to connect to server/internet connection issues::

To resolve AirPlus Card Control App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AirPlus Card Control App black/white screen (blank screen) on iPhone:

Follow the AirPlus Card Control App iOS app troubleshooting guide Here →

AirPlus Card Control App Android App Issues and Solutions

Fix AirPlus Card Control App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AirPlus Card Control App app issues:

Force Stop the AirPlus Card Control App App
1. On android, goto "Settings" » click AirPlus Card Control App app. » click "Force Stop".

Update AirPlus Card Control App to the latest version on PlayStore

Clear AirPlus Card Control App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AirPlus Card Control App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AirPlus Card Control App.

Fix AirPlus Card Control App unable to contact server/ AirPlus Card Control App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AirPlus Card Control App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AirPlus Card Control App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AirPlus Card Control App on android.

Solve AirPlus Card Control App black/white screens issue on Android:

Follow the AirPlus Card Control App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lufthansa AirPlus Servicekarten GmbH, developers of AirPlus Card Control App.

About this app

The AirPlus Card Control App gives you an overview of all your cards and your transactions. Within one app you can get an overview of your spend and change all Card Control features of the new AirPlus Portal easily for your AirPlus Corporate Cards/AirPlus Private Card.