Contact Envoy Mobility Support
Company Name: Envoy Technologies Inc
About: The goal of Envoy's electric car sharing service is total simplicity and
complete mobility. When you need a car, it’s ready for you.
Envoy Mobility Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Envoy Technologies Inc
Verified email ✔✔
E-Mail: dev@envoythere.com
Website: 🌍 Visit Envoy Mobility Website
Privacy Policy: https://www.envoythere.com/privacy-policy
Developer: Envoy Technologies, Inc.
3 Most reported problems 😔💔
Can’t log in or update
by Bellykate
This app is one of the buggiest apps I’ve ever used. It constantly fails to log-in, recognise credit card details and says you need to update, but when you click update, it takes you nowhere and it’s says up to date in App Store.
Never works
by Vegasoneandonly
I want to start by saying the customer service reps are very nice but this just doesn’t work! I tried twice and the first time I couldn’t even find the right car because they gave me a color for a car that didn’t exist. I ended up trying every car we have in the apartment parking lot and still couldn’t get connected. The second time I actually got in the car but my phone kept getting disconnected from
the Bluetooth .. I could still lock and unlock the car but I couldn’t start it. After trying it for 30 minutes in 90 degree heat I called for troubleshooting. The only options I had was to close an reopen the app.. turn off and on my bluetooth.. open google maps.. this is supposed to be a easy way to get around in order to promote a car free lifestyle and it’s just frustrating and time wasting. I’m super disappointed they need to take these offline until this can be resolved.
From a former fan to ardent hater
by Skottikins
Envoy is in our neighborhood thanks to the HOA. When we joined a year ago, we loved it. It was affordable, reliable, and clean. Customer service was helpful. Pricing was per minute and capped at $45 a day.
Now? What an epic decline. The app is buggy behind imagining. The price has has gone up nearly 50% and now caps at $103 a day. Our last rental we grabbed to car to do some shopping and when we came back from a coffee stop it wouldn’t unlock. We called customer service and they…also couldn’t unlock it.
Three hours of troubleshooting and waiting in the heat ( over 90 degrees) later, the car was still locked and we were still stranded. Customer service was basically useless, no sense of urgency, and as compensation offered….$20. We even had to pay for our own Uber home and they refused to compensate it. I will never use Envoy again. I’d rather bike then give them one more cent.
Have a Problem with Envoy Mobility? Report Issue
Why should I report an Issue with Envoy Mobility?
- Pulling issues faced by users like you is a good way to draw attention of Envoy Mobility to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Envoy Mobility customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Envoy Mobility.
