Contact BVG Jelbi Support
Company Name: Berliner Verkehrsbetriebe (BVG) - AöR
About: Use popular means of transport in Berlin with only 1 registration – save
precious time!
BVG Jelbi is your mobility app for Berlin's public
transportation & car- and ridesharing services.
Whether you need bus, train,
scooter, moped, bike, car, or cab services, the boundless mobility of the
capital is just a few clicks away.
BVG Jelbi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Berliner Verkehrsbetriebe (BVG) - AöR
Verified email
Contact e-Mail: appsu Click to view
Verified email ✔✔
E-Mail: appsu Click to view
Website: 🌍 Visit BVG Jelbi Website
Privacy Policy: https://www.jelbi.de/datenschutz
Developer: Berliner Verkehrsbetriebe (BVG)
3 Most reported problems 😔💔
Does not support IDs from EEA countries
by TK Running
Living in Germany as an EEA citizen I don’t qualify for a German ID card, but the app stupidly only allows EU IDs. It’s the first time in 10 years living around the EU that I’ve seen a company make a distinction between EU and EEA citizens.
Doesn’t accept US citizens credit cards
by HouseMusicLova
Wouldn’t accept American Express or MasterCard. Sent an email and they responded 7 days later, once I was back in the U.S.
Hmmm
by Jmac_htown
Ich kann nicht zahlen. Die App lehnt die Kreditkarte jedes Mal ab.
Have a Problem with BVG Jelbi: Mobility in Berlin? Report Issue
Why should I report an Issue with BVG Jelbi: Mobility in Berlin?
- Pulling issues faced by users like you is a good way to draw attention of BVG Jelbi: Mobility in Berlin to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BVG Jelbi: Mobility in Berlin customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BVG Jelbi: Mobility in Berlin.
