Contact MyOrbit

Contact MyOrbit Support


Company Name:

About: Aplikasi eksklusif untuk pelanggan Telkomsel Orbit, internet rumah serba
digital. Tingkatkan produktifitas Anda di rumah dengan kecepatan internet yang
stabil.


 
  2026-05-08

MyOrbit Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyOrbit Website

Privacy Policy: https://myorbit.id/privacy-policy

Developer: Telekomunikasi Selular







3 Most reported problems 😔💔

3.8 out of 5

App is crashing all the time and it doesn’t work

2025-02-25

by Oliver Beckett

Every time I open the app, it’ll always crash and log me out of my account. And when I try to log in back it’ll be so hard to connect my account. It took almost hours to just get the app working. On the top of that the internet is super slow

Doesn’t work

2025-02-26

by Satipatthana

Each so-called update is a downgrade in functionality. Cannot log back in. Their only support, which is on Instagram, does not really care about the resolution and just asked me to charge my account another way. This app and the company, Telkomsel, is terrible!!!!

Useless

2025-02-27

by Damitamy

Latest update has made it impossible to buy data packages via the app. Worked fine for years, and now it’s completely useless.




Have a Problem with MyOrbit? Report Issue




Why should I report an Issue with MyOrbit?

  1. Pulling issues faced by users like you is a good way to draw attention of MyOrbit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyOrbit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyOrbit.


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