AC Transit Official Reviews

ACTransitOfficial could be so helpful, but it’s riddled with issues that make it slow and painful to use, an unreliable to the point of not trusting any of the live bus information. You may as well just use a PDF of the bus schedule. ACTransitOfficial freezes as soon as you open it, it regularly clears out your favorite routes, and sometimes gives inaccurate live bus tracking that can lead to missing the bus. You’d think AC Transit could allocate some of the massive subsidies provided by business owners towards a functional app.

What do you expect from a transit agency that has been declining for decades? ACTransitOfficial was slow and clunky to begin with, but as of the last update, it can't find any bus stops near me (there's one right at my doorstep), so it has stopped showing any bus schedules at all!

The no bus stops problem recurred in January, 2022, and the only solution seems to be to uninstall and reinstall ACTransitOfficial .

I wish it were possible to uninstall AC Transit and the incompetents who work there.

Won’t open and immediately exits on my iPhone 12 with iOS 17.1. I tried deleting ACTransitOfficial and reinstalling. I tried turning my phone off and back on.

I’ve been using ACTransitOfficial for years and since it forced me to update it now doesn’t load. ACTransitOfficial is already sketchy as it is, but now it’s unusable

The functionality of ACTransitOfficial is so simple and yet it is always down or displaying incorrect information. Then there’s the experience. Clearly not a single person involved uses this system. The new issue today is, it refuses to load. Can one thing in this city work correctly?

App stuck loading forever.

I’m not sure what the point of ACTransitOfficial is. Every time I open it, It’s in permanent searching mode. Useless.

Too buggy. Crashes often. Inaccurate bus tracking.

But when it works, it’s great.

ACTransitOfficial used to be great, much more accurate than google maps, but now it fails to display a single bus line? There’s just… no buses in Alameda County according to ACTransitOfficial .

Garbage app always crashes

Route 40 service is terrible and ACTransitOfficial is useless

ACTransitOfficial is constantly glitching. so many times ACTransitOfficial will not load bus stops and no matter how often i restart ACTransitOfficial or redo w load, the bus stops still will not show.

Just use google maps, these time tables are not up to date.

I wish ACTransitOfficial worked, but it doesn’t at all

Every time I try to use trip planner it say No Internet Connection. How is it even possible?

It literally just… doesn’t work. Doesn’t show any nearby bus stops on the map. Freezes when I click on anything else.

Take a buggy app, power it with an inconsistent data stream, and you somehow make an unreliable transit system even more unreliable. You want to get people out of their cars? You want to avert climate disaster? This is not how you do that. Nobody uses AC Transit by choice.

With the new update I can’t favorite stops for trans bay lines

Requires I uninstall and reinstall ACTransitOfficial to continue using

It says you can buy tickets on ACTransitOfficial . But you have to download another app just to purchase the tickets. Why do I need 2 apps? When you told me I could do everything in one?

Works ok sometimes but will often show extremely wrong times

It’s common for it to show 1-3 minutes but then the bus doesn’t even move for another 15

This can even be dangerous, especially when waiting at night

BUT it takes FOREVER for favorites to load if they do at all. ACTransitOfficial needs a feature that shows all buses within a specific radius (like .5miles for example) instead of needing to select specific bus stops, which is also helpful but not when I am debating between 2 buses.

With this new update (2/20), everything works without having to restart ACTransitOfficial , kudos!

Easy to find stops near me! A better alternative than bart for shorter distances.