I don’t typically write reviews for apps. In fact, this may be the first one I’ve ever written — that fact that I’m doing so now should demonstrate how infuriating AVMVeneziaOfficialApp is.
Let me set the stage: You’re in Venice. You need to get from one place to another. You make you’re way to the vaporetto stop, only to find there’s no ticket booth.
What you find instead is a sign telling you to download AVMVeneziaOfficialApp. With it, you’re supposed to be able to buy a ticket online.
In order to do so, you need to register. Okay, fine. But in order to register, you need to provide a phone number for them to send an SMS. I gave them my US number, and the text never arrived. Yes, I tried multiple times.
Now, why they need a working phone number just to buy a ticket to ride a boat is beyond me. When you buy one from a teller or an automated ticket booth, they certainly don’t require anything of the sort. You give them your cash or your card, they give you a ticket. That’s it.
So basically, AVMVeneziaOfficialApp is a waste of time. Don’t try, don’t bother. Just make sure you buy a working ticket ahead of time from one of the larger stops, or get ready to start walking to one.
