Contigo EBT app not working? crashes or has problems?

Contigo EBT Status

Last Updated on 2024-04-21 by EVERTEC

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Summary of Contigo EBT Problems 😠👌🔥

- Proceso de registro es una pesadilla.

- No acepta el captcha al final de la registración.

2 Reported Issues: 😵🆘🛟🚨📢

Ada Rosa Santiago

2023-07-03

Buen día he solicitado y no he recibido la ayuda en otras ocasiones he recibido la ayuda de estudiantes

Maria Ortiz

2022-11-20

Baje la aplicacio y para registrarme en el área del captcha todas las letras no se ven completas y eso me dificulta el proceso orentacio por favor🙄

Showing 1-2 of 2

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Common Contigo EBT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Contigo EBT app on iOS and Android devices. Solve all Contigo EBT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Contigo EBT iPhone Issues and Solutions

Contigo EBT iOS app crashes, not working, errors
Contigo EBT iOS app network issues
Contigo EBT on iOS has black/white screen

Contigo EBT Android App Issues and Solutions

Contigo EBT has errors/crashing/not working
Contigo EBT server network connectivity issues
Contigo EBT has black screen

Contigo EBT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Contigo EBT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Contigo EBT app crashes or not working on Iphone (iOS):

Close and restart the Contigo EBT app on iPhone
Update Contigo EBT app to the Latest Version for iOS
Uninstall and reinstall Contigo EBT iPhone app
Update your iPhone to the latest iOS version

Fix Contigo EBT on iPhone unable to connect to server/internet connection issues::

To resolve Contigo EBT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Contigo EBT black/white screen (blank screen) on iPhone:

Follow the Contigo EBT iOS app troubleshooting guide Here →

Contigo EBT Android App Issues and Solutions

Fix Contigo EBT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Contigo EBT app issues:

Force Stop the Contigo EBT App
1. On android, goto "Settings" » click Contigo EBT app. » click "Force Stop".

Update Contigo EBT to the latest version on PlayStore

Clear Contigo EBT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Contigo EBT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Contigo EBT.

Fix Contigo EBT unable to contact server/ Contigo EBT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Contigo EBT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Contigo EBT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Contigo EBT on android.

Solve Contigo EBT black/white screens issue on Android:

Follow the Contigo EBT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EVERTEC, developers of Contigo EBT.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Contigo EBT Website

Privacy Policy: https://mobile.ebtpr.com/ebt-middleware/img/privacy.html

Developer: EVERTEC Group, LLC

About this app

To register and create your user profile you will need a valid email and your card information. If you already have a user profile for the Puerto Rico EBT portal ( ) you can use it to login to Contigo EBT app, there is no need to register again. Contigo EBT is an app that simplifies the way you monitor your EBT Card use, easy, fast and secure from the convenience of your iPhone or iPad. The service is available 24 hours, 7 days a week. There is no charge for using ContigoEBT , message and data rates may apply.