Children’s Compass app not working? crashes or has problems?

Children’s Compass Status

Published by Children's Hospital of Wisconsin, Inc. on 2023-09-29

Children’s Wisconsin navigation for appointments, parking and more. Available
only for our Milwaukee hospital and clinics building.

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Common Children’s Compass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Children’s Compass app on iOS and Android devices. Solve all Children’s Compass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Children’s Compass iPhone Issues and Solutions

Children’s Compass iOS app crashes, not working, errors
Children’s Compass iOS app network issues
Children’s Compass on iOS has black/white screen

Children’s Compass Android App Issues and Solutions

Children’s Compass has errors/crashing/not working
Children’s Compass server network connectivity issues
Children’s Compass has black screen

Children’s Compass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Children’s Compass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Children’s Compass app crashes or not working on Iphone (iOS):

Close and restart the Children’s Compass app on iPhone
Update Children’s Compass app to the Latest Version for iOS
Uninstall and reinstall Children’s Compass iPhone app
Update your iPhone to the latest iOS version

Fix Children’s Compass on iPhone unable to connect to server/internet connection issues::

To resolve Children’s Compass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Children’s Compass black/white screen (blank screen) on iPhone:

Follow the Children’s Compass iOS app troubleshooting guide Here →

Children’s Compass Android App Issues and Solutions

Fix Children’s Compass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Children’s Compass app issues:

Force Stop the Children’s Compass App
1. On android, goto "Settings" » click Children’s Compass app. » click "Force Stop".

Update Children’s Compass to the latest version on PlayStore

Clear Children’s Compass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Children’s Compass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Children’s Compass.

Fix Children’s Compass unable to contact server/ Children’s Compass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Children’s Compass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Children’s Compass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Children’s Compass on android.

Solve Children’s Compass black/white screens issue on Android:

Follow the Children’s Compass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Children's Hospital of Wisconsin, Inc., developers of Children’s Compass.

89.47% Contact Match

Developer: Children's Hospital of Wisconsin, Inc.

E-Mail: [email protected]

Website: Visit Children’s Compass Website

51.85% Contact Match

Developer: Save The Children

E-Mail: [email protected]

Website: Visit Save The Children Website

About this app

Children’s Compass will guide you to hospital departments, clinics and points of interest such as dining options, ATMs, and much more. With one app you will get driving directions, find parking, save your car location, and navigate directly to your appointment or destination. Children’s Wisconsin navigation for appointments, parking and more. Available only for our Milwaukee hospital and clinics building. Never get lost with interactive step-by-step directions. Also find helpful information to prepare for your visit, guidelines during your stay and educational resources.