Lama Mobility Reviews

Lama Mobility Reviews

Published by on 2025-06-16

🏷️ About: Lama Scooters "Lama's" are available to rent at hotels, marinas, cruise ship ports, theme parks, and college campuses. Riders are charged by the hour and are guaranteed use of the scooter without interruption allowing rides to pause and restart their ride to enjoy a meal, shop, view an attraction, etc.


       


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
49.8%

😎 Positive experience
0.2%

~ from Justuseapp.com NLP analysis of 513 combined software reviews.

Is Lama Mobility Safe?
Lama Mobility does not appear safe based on available data.
0.4/100

  Safety Analysis »»

Is Lama Mobility Legit?
Lama Mobility does not appear legitimate based on our analysis.
100.4/100



Read 12 Customer Service Reviews 😠💢

4.8 out of 5
Needs Improvement

We signed up for LamaMobility with personal info, uploaded credit card, paid, then walked about a mile to station to pick up lamas only to find we needed our ID on the spot. Stuck expecting to have wheels we ended up getting a Lyft. Read reviews to find you must do round trip, and the daily rate is $45 per unit, so getting a moped is cheaper AND most places will drop off the moped to your hotel.

Scammers

SCAM! So they charged me and my friends $100 EACH extra each for not returning our scooters in the same location. After LamaMobility directed us to a location where we were allowed to drop the scooter off. They refunded us after we made a fuss. This is their business model… they hope people don’t notice. They should be legally punished!

Scam

Had fun riding scooter in Key West FL until trying to drop off. App indicated a “drop zone” different from our initial rental location. Left scooter at drop zone. Charging station was full. Left scooter. Was charged $100 for not returning scooter to original rental location. Very cryptic terms/policies. Do not rent if you intend to stop somewhere else in KW other than the original rental location

Price Change

My husband and I enjoyed using these scooters in Key West at first. However, they changed their pricing overnight from a max of $36/day (which was high enough) to now $45/day. They are definitely NOT worth that. You could rent a car or normal scooter for that price all day in Key West.

Poor Instructions

Walked nearly a mile to scooter after signing up. Launch app to unlock rental and it asks for ID which I didn’t have on me. Couldn’t rent when I needed to, would have been since to know BEFORE walking so far.

Crappy system

Couldn’t delete account after we got me and my husbands ID mixed up on our phones. Customer support didn’t fix the issue. Ruined our fun night out on the town

Not worth it

Costs almost double than an Uber and have to drop it at the same spot - so over priced and not enough stations- waste of money and time

Trash

It didn’t work. you can’t have more than 2 people on the same account, overall bad

Save your $$$$ AVOID LAMA

The scooters are falling apart, theyre not safe. Overpriced with terrible customer service and horrible App interface. Save yourself the headache & money. What a sham

Great affordable mode of transportation. Locks didn’t work most of the time.

The locks didn’t work most of the time

Super Fun Time!

Don’t walk and drive a car. Use a Lama. You can get around faster and have a load of fun. Grab one off the scooter rack when your in Key West!

Key west trip

Super awesome



Is Lama Mobility Safe? 🙏

Lama Mobility does not appear safe based on available data. JustUseApp Safety Score for Lama Mobility is 0.4/100.
This assessment is based on our NLP analysis of 513 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

87.6% of users say app is safe 👍
87.6%

8.9% of users have some concerns ⚠️
8.9%

3.4% of users say app is risky 🚨
3.4%


Is Lama Mobility Legit? 💯

Lama Mobility does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Lama Mobility is 100.4/100 .
This conclusion is based on analysis of 513 user reviews.

🔏 Privacy & Data Safety

Lama Mobility collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Lama Mobility? Post a Review




Features

Riders are charged by the hour and are guaranteed use of the scooter without interruption allowing rides to pause and restart their ride to enjoy a meal, shop, view an attraction, etc.

Lama Scooters "Lama's" are available to rent at hotels, marinas, cruise ship ports, theme parks, and college campuses.

without concern for their scooter being scooped up by another person.

• Do not hang items on the handlebars, as it may result in a loss of balance.

• Never press the throttle unless you are on the scooter.

  Contact Support
Developer:
Lama Mobility, LLC

Contact e-Mail:

Privacy Policy: