Contact Lama Mobility Support
Company Name: Lama Mobility, LLC
About: Lama Scooters "Lama's" are available to rent at hotels, marinas, cruise ship
ports, theme parks, and college campuses. Riders are charged by the hour and
are guaranteed use of the scooter without interruption allowing rides to pause
and restart their ride to enjoy a meal, shop, view an attraction, etc.
Lama Mobility Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lama Mobility Website
Privacy Policy: https://lamamobility.com/privacy
Developer: Lama Mobility
3 Most reported problems 😔💔
Needs Improvement
by Ahigginbotham
We signed up for the app with personal info, uploaded credit card, paid, then walked about a mile to station to pick up lamas only to find we needed our ID on the spot. Stuck expecting to have wheels we ended up getting a Lyft. Read reviews to find you must do round trip, and the daily rate is $45 per unit, so getting a moped is cheaper AND most places will drop off the moped to your hotel.
Scammers
by Scooter Skip
SCAM! So they charged me and my friends $100 EACH extra each for not returning our scooters in the same location. After the app directed us to a location where we were allowed to drop the scooter off. They refunded us after we made a fuss. This is their business model… they hope people don’t notice. They should be legally punished!
Scam
by LAMASUCKS
Had fun riding scooter in Key West FL until trying to drop off. App indicated a “drop zone” different from our initial rental location. Left scooter at drop zone. Charging station was full. Left scooter. Was charged $100 for not returning scooter to original rental location. Very cryptic terms/policies. Do not rent if you intend to stop somewhere else in KW other than the original rental location
Have a Problem with Lama Mobility? Report Issue
Why should I report an Issue with Lama Mobility?
- Pulling issues faced by users like you is a good way to draw attention of Lama Mobility to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lama Mobility customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lama Mobility.
