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⚠️ Most reported problems ⚠️

Something else
52.0%

Not working
20.0%

Photo/Video
20.0%

Screen
8.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ViX Problems 😠👌🔥

- No search bar on mobile app

- No option to add to list

- Can only play one episode

- Too many ads

- Ads come on too frequently

- Ads are too long

- No organization

- Doesn't save progress

  13 Reported Issues: 😵🆘🛟🚨📢

Melissa
2023-10-29

App is stuck at loading screen. Uninstalled and reinstalled. Still stuck. Adjusted settings. Still stuck. Is there a current app issue going on?

Irma
2023-04-05

While watching a novela the program starts the movie, but when it gets to the next episode, it will not continue. I have Vix plus so that I would not get commercials. So after each episode a commercial tries to come on and then stops, and I cannot get to the next episode.

Esther Echevarria
2023-03-29

Cuando uso la ayuda de Buscar y obtengo los resultados se friza y no puedo escoger de la lista y eso pasa una y otra vez

Eduardo
2023-03-16

The app keeps closing out on the amazon alexa cube, I've done everything to restarting it to reinstalling. Nothing. Be watching a show for minute and the next, is closed again. I'm going to cancell

Miriam Galvez
2023-03-16

The television freezes alot quite a bit during the broadcast of a movie

Irma Jacquez
2023-03-15

I am watching a novella and during the episode and a commercial tries to come on and then skipped the whole episode and goes onto the next one. I’ve missed half the movie when I finally figured it out. I pay for Vix plus so that I don’t get commercials. It’s trying to give me a commercial and then goes on to the next story. Please fix this.

Felix Reynoso
2023-02-25

Please note that I continue to have problems with the Vix+ app on my firetv. Vix app goes to ads and when ads are over the whole episode is restarted! This continues to happen to me on another Vix+ program called "Dogma" 2nd. episode and several on "Amores Que Engañan" quite a few episode have the same issue. I've reinstalled it, updated twice with the same results. Felix

Linda
2022-09-21

Vix app goes to ads and when ads are over the whole episode is restarted!

Kimberly
2022-08-02

The videos start at the end and keep going to the next episodes and then the next episode also starts at the end and goes to the next episode

Lana M. McDonough
2022-07-30

Vix app always looses connection while other apps play just fine.

Sam
2022-07-22

The videos are played at the end instead of the beginning

Miriam
2022-07-03

Doesn’t work says error 5 and I already check the internet and remove the channel and installed but doesn’t work

Mario
2022-03-04

Amazon Fire, Prende TV not working, say's no Content available

Showing 1-13 of 13

Have a Problem with ViX: TV, Fútbol y Noticias? Report Issue




Common ViX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ViX app on iOS and Android devices. Solve all ViX app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. ViX iPhone Issues and Solutions

  2. ViX Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Univision Interactive Media, Inc., developers of ViX.




About this app

Mucho más de lo que más te gusta. -Prueba this app+ por 7 días sin compromisos. ¡Suscríbete ya! *Algunos contenidos solo aparecerán en ciertas regiones o países. this app y this app+: Nuestro streaming en español. ¡Una celebración con los tuyos!  Disfruta de más de 100 canales en vivo y on-demand, series y películas originales, estreno de cine todas las semanas, deportes premium y noticias las 24 horas en todos tus dispositivos favoritos.  this app: El servicio de streaming en español más grande del mundo.  Y ahora llegó this app+ donde puedes vivir ¡una experiencia PREMIUM!  En this app te ofrecemos más de 40 mil horas de contenido en español.  Entretenimiento sin límites, en vivo y on-demand.  Una app con dos experiencias: this app y this app+.