Contact Widgeridoo Support

by SeriouslyDave

I appreciate the developer's response to my original review.

Interestingly, the response says that only the first widget is available to users unless they buy the app. That's fine. However, the app on my iPad clearly states "select a widget in the list on the left". So, that's what I did and one reason I found it confusing. It says nothing about only having access to one widget.

The app's usability might be better if it did two things:

1. Clearly separate free vs purchasable widgets.
2. Let users see the contents of purchasable widgets, but not change them.

--- Original Review ---

Confusing widgets that can't be edited 😕

Three examples:

- The compact widget evidently has an area for a photo, possibly a contact photo. On my device, there's just an icon there. There's no way to set the photo, contact, or whatever it is. Instead, if I tap on it, the app asks me for money.

- 3 of the widgets have what appear to be circular graphs with data in them. There's no way to tell what these graphs represent. If I tap on them to try to find out, the app asks me for money.

- The calendar widget is picking calendar entries from Calendar's that I have access to, but that I don't use. If I try to find a way to set the calendars, the app asks me for money.

This might be a good app, but I can't tell based on the widgets provided.

by IrishPirQueen

This may be the quintessential widget app but I’ll never know! Why? (You might ask). Because I downloaded the app with the dumb name. I try using this app... but I cannot do ANYTHING! They keep asking for money! How am I, or anyone else, suppose to try it out if money demands keep precluding the opportunity to test out the app. Not exactly being respectful of the consumer, are they?

So, SAYONARA! I get to keep my money and look for something more creative and user friendly and you get to keep your app! I’ve got your number, so to speak: it’s all about money.

by Tyipencjs

Charged for “Pro Update” without authorization.
I contacted Apple to find out what “Pro Update” app was. They told me it was from this app.
I never requested to be upgraded on this app. Even when I download the app it doesn’t show that I am “Pro.”

**It must be possible because I was charged for the “update” when I never upgraded...so yes I contacted Apple. Even so, when downloading your app again AFTER being charged...the “upgrade status” did not even show in your app. I have no idea how you guys managed to charge my account either...