Cinema Box Status

Last Updated on 2024-09-12 by AL BOX HOLDING LIMITED

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

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Common Cinema Box Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cinema Box app on iOS and Android devices. Solve all Cinema Box app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cinema Box iPhone Issues and Solutions

Cinema Box iOS app crashes, not working, errors
Cinema Box iOS app network issues
Cinema Box on iOS has black/white screen

Cinema Box Android App Issues and Solutions

Cinema Box has errors/crashing/not working
Cinema Box server network connectivity issues
Cinema Box has black screen

Cinema Box iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cinema Box app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cinema Box app crashes or not working on Iphone (iOS):

Close and restart the Cinema Box app on iPhone
Update Cinema Box app to the Latest Version for iOS
Uninstall and reinstall Cinema Box iPhone app
Update your iPhone to the latest iOS version

Fix Cinema Box on iPhone unable to connect to server/internet connection issues::

To resolve Cinema Box network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cinema Box black/white screen (blank screen) on iPhone:

Follow the Cinema Box iOS app troubleshooting guide Here →

Cinema Box Android App Issues and Solutions

Fix Cinema Box not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cinema Box app issues:

Force Stop the Cinema Box App
1. On android, goto "Settings" » click Cinema Box app. » click "Force Stop".

Update Cinema Box to the latest version on PlayStore

Clear Cinema Box App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cinema Box app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cinema Box.

Fix Cinema Box unable to contact server/ Cinema Box internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cinema Box » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cinema Box » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cinema Box on android.

Solve Cinema Box black/white screens issue on Android:

Follow the Cinema Box android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AL BOX HOLDING LIMITED, developers of Cinema Box.