Walk Well app not working? crashes or has problems?

Walk Well Status

Last Updated on 2021-06-17 by Wellness Training

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

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Common Walk Well Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Walk Well app on iOS and Android devices. Solve all Walk Well app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Walk Well iPhone Issues and Solutions

Walk Well iOS app crashes, not working, errors
Walk Well iOS app network issues
Walk Well on iOS has black/white screen

Walk Well Android App Issues and Solutions

Walk Well has errors/crashing/not working
Walk Well server network connectivity issues
Walk Well has black screen

Walk Well iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Walk Well app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Walk Well app crashes or not working on Iphone (iOS):

Close and restart the Walk Well app on iPhone
Update Walk Well app to the Latest Version for iOS
Uninstall and reinstall Walk Well iPhone app
Update your iPhone to the latest iOS version

Fix Walk Well on iPhone unable to connect to server/internet connection issues::

To resolve Walk Well network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Walk Well black/white screen (blank screen) on iPhone:

Follow the Walk Well iOS app troubleshooting guide Here →

Walk Well Android App Issues and Solutions

Fix Walk Well not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Walk Well app issues:

Force Stop the Walk Well App
1. On android, goto "Settings" » click Walk Well app. » click "Force Stop".

Update Walk Well to the latest version on PlayStore

Clear Walk Well App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Walk Well app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Walk Well.

Fix Walk Well unable to contact server/ Walk Well internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Walk Well » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Walk Well » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Walk Well on android.

Solve Walk Well black/white screens issue on Android:

Follow the Walk Well android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wellness Training, developers of Walk Well.

About this app

Et vous, quelles seront vos astuces pour emmener votre équipe sur la première marche du podium ? Une pause active, une balade digestive entre collègues, rentrer du travail à pied … il existe mille façons de bouger plus. Walk Well : challengez vos collègues à l’occasion d’un Challenge de pas en équipe ! Créez une équipe ou rejoignez-en une déjà existante et MARCHEZ ! Walk Well utilise l’application Santé de votre iPhone pour comptabiliser vos pas.