Are you having issues? Select the issue you are having below and provide feedback to Check-Mig.
- App bugs out and doesn't let you advance
- Gets continuously frozen even with excellent WiFi connection
- Process has to start all over again
- App stops and takes you nowhere
App not on Google Play anymore? Do I fill out the website form instead?
Hello my flight leaves soon it’s not sending me a email and is rejecting me to prove my Covid test
No consegui en mi e mail el check mig para ingresar a Colombia y viajo el 8 de Junio a las 6.15 pm. Que puwdo hacer?
When accepting at final steps it tells me I am already registered
I inadvertently put the incorrect entry date of Mar 15, 2022 instead of Mar 16, 2022 into my registration form. I did receive an email with the confirmation. How do I correct this issue.
I inadvertently entered the wrong entry date into the pre registration form and also received a confirmation from the government of Colombia. How do I change my entry date to reflect the correct day?
Complete guide to troubleshoot Check-Mig app on iOS and Android devices. Solve all Check-Mig app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Unidad Administrativa Especial Migración Colombia, developers of Check-Mig.
Aplicación por medio de la cual Migración Colombia ofrece a los viajeros el servicio de registro previo antes de realizar el proceso de emigración o inmigración a Colombia, con el objetivo de agilizar su proceso de registro y control en los puestos de control migratorios aéreos, marítimos, terrestres y fluviales disponibles en todo el país.