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Connect with like-minded influencers and beat the Instagram algorithm! Zepta is
the first of its kind! A networking platform made just for Instagram influencers
like you..

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Common Zepta Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zepta app on iOS and Android devices. Solve all Zepta app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zepta iPhone Issues and Solutions

Zepta iOS app crashes, not working, errors
Zepta iOS app network issues
Zepta on iOS has black/white screen

Zepta Android App Issues and Solutions

Zepta has errors/crashing/not working
Zepta server network connectivity issues
Zepta has black screen

Zepta iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zepta app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zepta app crashes or not working on Iphone (iOS):

Close and restart the Zepta app on iPhone
Update Zepta app to the Latest Version for iOS
Uninstall and reinstall Zepta iPhone app
Update your iPhone to the latest iOS version

Fix Zepta on iPhone unable to connect to server/internet connection issues::

To resolve Zepta network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zepta black/white screen (blank screen) on iPhone:

Follow the Zepta iOS app troubleshooting guide Here →

Zepta Android App Issues and Solutions

Fix Zepta not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zepta app issues:

Force Stop the Zepta App
1. On android, goto "Settings" » click Zepta app. » click "Force Stop".

Update Zepta to the latest version on PlayStore

Clear Zepta App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zepta app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zepta.

Fix Zepta unable to contact server/ Zepta internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zepta » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zepta » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zepta on android.

Solve Zepta black/white screens issue on Android:

Follow the Zepta android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Haitzmann Media Ltd, developers of Zepta.

Verified email

Contact e-Mail: [email protected]

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Developer: Hootsuite

E-Mail: [email protected]

Website: Visit Zepta Website

About this app

If you're an Instagram influencer looking to make the most of the Instagram algorithm in 2021 hop onto the this app app to meet other like-minded influencers with a similar following size. You can work with your matches to create new content, go live together, or become each others number one follower. - Write a brief description of what you are looking to achieve when you connect with someone. - Get out there and connect with other accounts. Connect with like-minded influencers and beat the Instagram algorithm! this app is the first of its kind! Check out our educational blogs on the this app website for more tips and tricks on how to grow your Instagram account. Make meaningful connections on Instagram that will help your account grow. A networking platform made just for Instagram influencers like you... If you have any questions, don't hesitate to contact us at support@this app. tech or send us a message via our website app. You can help us become even better! How? It's super easy. Simply send us your feedback.