IGTV from Instagram app not working? crashes or has problems?

IGTV from Instagram Status

Last Updated on 2021-07-07 by Instagram, Inc.

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Common IGTV from Instagram Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IGTV from Instagram app on iOS and Android devices. Solve all IGTV from Instagram app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IGTV from Instagram iPhone Issues and Solutions

IGTV from Instagram iOS app crashes, not working, errors
IGTV from Instagram iOS app network issues
IGTV from Instagram on iOS has black/white screen

IGTV from Instagram Android App Issues and Solutions

IGTV from Instagram has errors/crashing/not working
IGTV from Instagram server network connectivity issues
IGTV from Instagram has black screen

IGTV from Instagram iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IGTV from Instagram app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IGTV from Instagram app crashes or not working on Iphone (iOS):

Close and restart the IGTV from Instagram app on iPhone
Update IGTV from Instagram app to the Latest Version for iOS
Uninstall and reinstall IGTV from Instagram iPhone app
Update your iPhone to the latest iOS version

Fix IGTV from Instagram on iPhone unable to connect to server/internet connection issues::

To resolve IGTV from Instagram network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IGTV from Instagram black/white screen (blank screen) on iPhone:

Follow the IGTV from Instagram iOS app troubleshooting guide Here →

IGTV from Instagram Android App Issues and Solutions

Fix IGTV from Instagram not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IGTV from Instagram app issues:

Force Stop the IGTV from Instagram App
1. On android, goto "Settings" » click IGTV from Instagram app. » click "Force Stop".

Update IGTV from Instagram to the latest version on PlayStore

Clear IGTV from Instagram App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IGTV from Instagram app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IGTV from Instagram.

Fix IGTV from Instagram unable to contact server/ IGTV from Instagram internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IGTV from Instagram » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IGTV from Instagram » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IGTV from Instagram on android.

Solve IGTV from Instagram black/white screens issue on Android:

Follow the IGTV from Instagram android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Instagram, Inc., developers of IGTV from Instagram.

About this app

As Instagram’s long-form video platform, you can watch even more from the creators you follow and discover video content, personalized for you. - Download and sign in with your Instagram or Facebook account. Discover videos, clips, shows, and vlogs from your favorite Instagram creators. IGTV is different from your typical video experience. It’s built for how you use your phone and not limited to one minute. You can start watching videos right away. - Stream videos and clips from creators you follow and discover new ones you might like. - Discover other content from influencers and celebrities on IG or search for a specific creator’s channel. - Record and upload videos on IGTV instantly with unique tools like Hands-free Capture — perfect for vlogs. - The IGTV app is a great complement for the Instagram app, Reels, Boomerang, and Hyperlapse.