Contact TS Casino Sportsbook Support

by Ryanskr

Twinspires is by far the shadiest platform developer of online casino phone apps. The Michigan casino (Island Casino, wherever that is) piggybacks on their sins but, ethically, they aren't much better. Collectively, these two companies conduct their business in a manner that would (and should) be considered a crime. I'm fully aware that I have a gambling problem and fully aware that I may not have an objective opinion on the matter but it sickens me to know how much of my hard earned money these two "companies" have actually stolen from me (seriously).

I've dealt with every scum bag casino app out there at this point and I've been willing to shovel money into all of their pockets. I have a pretty low opinion of them all but I chose to rate this app because it's by far the worst one. Bad payouts, uses tricks to get you to do the exact opposite of what you're intending to do-then restricts you from reversing what you did for 24+ hours. Doesn't prevent gambling junkies from logging on during their time-out periods and will still allow you to deposit money that you can't use and withdrawing it back out takes 3+ days.

Shameful that these casinos and their online platforms feed on people who can't control themselves in the first place and make money hand-over-fist in the process. The very least they could do for the customer while draining their bank account is conduct the business in a fair and ethical manner.

by Bwilly5723

They give you 50 free spins a day as a promotion offer. After completing all the days of free spins I had $25 in my account. There was a one time play through requirement on this which was easy enough. The only problem is let’s say you play a slot and win $1 on the spin. Your next spin will use the $1 you just won in cash instead of using the bonus basically ensuring you can’t get the bonus money out. To get the money out you would have to take your winnings after each spin and make a deposit to have the minimum withdraw amount in your account. Idk why anyone would use this casino over draft kings or other online casinos. I have never seen an online casino use your cash before bonus credits given to you. The blackjack is also rigged in this app. I have played around 15 hands of blackjack and have lost every single one. The dealer hits a 19-21 every single time. 15 loses in a row on blackjack is not real odds. Don’t use this casino. Draft kings offers new users $100 in free casino play just for making a deposit and doesn’t require you to use any of your cash. Just a simple free $100 with a 1 time play through.

by Yalao

Extremely buggy app. Wasted an hour with their “tech support” and they gave me runarounds. The issue is that I have an amount to withdraw that has dollars and cents and there isn’t an option for a decimal point. Their support had me try signing out and signing back in; didn’t work. Uninstalling and reinstalling; didn’t work. They also said I need to deposit at least $10 via PayPal if I want to use PayPal to be able to withdraw and I stated I did but the agent lied to me and said their records show I didn’t use PayPal. So when i sent the screenshot of the PayPal transaction, more stall tactics. I asked to escalate to a higher tier support and they would not. Every time I try one of their methods, I would lose the troubleshooting chat and would have to start all over after trying their method. I just want my money so I don’t have to use this app again.