HYBE INSIGHT app not working? crashes or has problems?

HYBE INSIGHT Status

Published by HYBE Co., Ltd

HYBE INSIGHT - A space specially designed to enable visitors to see, hear, feel,
and touch the power of music Explore the power of music to the fullest with the
HYBE INSIGHT app. *Museum Visit Reservation HYBE INSIGHT is operated on a 100%
reservation system to ensure a pleasant and immersive viewing experience.

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Reported Issues: 4 Comments

By Fabrienne Faith Puso 1 year ago

Hello, i downloaded hybe insight app using my iphone, log in through weverse, i was able to successfully set up but i cant log in through hybe insight app, i need help to fix the problem to check for museum tickets since im visiting korea next month. thank you

By Rhodora Gabaga 1 year ago

I downloaded the app. It says I have to log in to access the app, however it doesn't allow me. How do I log in? Ni kept seekng the announcement for the proof exhibition but when i clicked on the ligbin icon it is not working. Thank you.

By Mahia Ashraf 1 year ago

Proof notification does not move and can't be crossed down. The notification blocks the login pathway. Need suggestions urgently in order to book reservations. Regards.

By Rondar 1 year ago

If i enter i cant buy thing

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Common HYBE INSIGHT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HYBE INSIGHT app on iOS and Android devices. Solve all HYBE INSIGHT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HYBE INSIGHT iPhone Issues and Solutions

HYBE INSIGHT iOS app crashes, not working, errors
HYBE INSIGHT iOS app network issues
HYBE INSIGHT on iOS has black/white screen

HYBE INSIGHT Android App Issues and Solutions

HYBE INSIGHT has errors/crashing/not working
HYBE INSIGHT server network connectivity issues
HYBE INSIGHT has black screen

HYBE INSIGHT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HYBE INSIGHT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HYBE INSIGHT app crashes or not working on Iphone (iOS):

Close and restart the HYBE INSIGHT app on iPhone
Update HYBE INSIGHT app to the Latest Version for iOS
Uninstall and reinstall HYBE INSIGHT iPhone app
Update your iPhone to the latest iOS version

Fix HYBE INSIGHT on iPhone unable to connect to server/internet connection issues::

To resolve HYBE INSIGHT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HYBE INSIGHT black/white screen (blank screen) on iPhone:

Follow the HYBE INSIGHT iOS app troubleshooting guide Here →

HYBE INSIGHT Android App Issues and Solutions

Fix HYBE INSIGHT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HYBE INSIGHT app issues:

Force Stop the HYBE INSIGHT App
1. On android, goto "Settings" » click HYBE INSIGHT app. » click "Force Stop".

Update HYBE INSIGHT to the latest version on PlayStore

Clear HYBE INSIGHT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HYBE INSIGHT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HYBE INSIGHT.

Fix HYBE INSIGHT unable to contact server/ HYBE INSIGHT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HYBE INSIGHT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HYBE INSIGHT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HYBE INSIGHT on android.

Solve HYBE INSIGHT black/white screens issue on Android:

Follow the HYBE INSIGHT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HYBE Co., Ltd, developers of HYBE INSIGHT.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: HYBE Co., Ltd.

E-Mail: [email protected]

Website: Visit HYBE INSIGHT Website

About this app

HYBE INSIGHT is operated on a 100% reservation system to ensure a pleasant and immersive viewing experience. HYBE INSIGHT-exclusive products can be purchased at Weverse Shop. Explore the power of music to the fullest with the HYBE INSIGHT app. A HYBE INSIGHT QR Key is created before your time to enter. A unique program that you can experience only at HYBE INSIGHT! You can also purchase HYBE INSIGHT-exclusive products specially prepared for you. You can conveniently enter the exhibition hall and participate in the game with this QR Key. Search Weverse Shop on App Store. Be guided by the voice of your favorite artist. Subtitles are also provided in different languages. E-Mail: insight_contact@this app.