Project Insight app not working? crashes or has problems?

Project Insight Status

Last Updated on 2024-08-28 by Project Insight

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Common Project Insight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Project Insight app on iOS and Android devices. Solve all Project Insight app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Project Insight iPhone Issues and Solutions

Project Insight iOS app crashes, not working, errors
Project Insight iOS app network issues
Project Insight on iOS has black/white screen

Project Insight Android App Issues and Solutions

Project Insight has errors/crashing/not working
Project Insight server network connectivity issues
Project Insight has black screen

Project Insight iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Project Insight app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Project Insight app crashes or not working on Iphone (iOS):

Close and restart the Project Insight app on iPhone
Update Project Insight app to the Latest Version for iOS
Uninstall and reinstall Project Insight iPhone app
Update your iPhone to the latest iOS version

Fix Project Insight on iPhone unable to connect to server/internet connection issues::

To resolve Project Insight network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Project Insight black/white screen (blank screen) on iPhone:

Follow the Project Insight iOS app troubleshooting guide Here →

Project Insight Android App Issues and Solutions

Fix Project Insight not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Project Insight app issues:

Force Stop the Project Insight App
1. On android, goto "Settings" » click Project Insight app. » click "Force Stop".

Update Project Insight to the latest version on PlayStore

Clear Project Insight App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Project Insight app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Project Insight.

Fix Project Insight unable to contact server/ Project Insight internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Project Insight » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Project Insight » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Project Insight on android.

Solve Project Insight black/white screens issue on Android:

Follow the Project Insight android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Project Insight, developers of Project Insight.

About this app

Project Insight brings robust work management to your mobile device with all the standard functionality of the PI® desktop. Help your team work better together on the go with complete visibility into your worklists and issues, projects, notifications, time tracking, expenses, approvals, and more.