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About: 1) Record the number of daily exercise steps, calculate the daily calorie
consumption, exercise distance. 2) Record your sleep every day, and tell you the
time of deep sleep, light sleep and awake times.


 
  2021-06-23

M Active Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email ✔✔

E-Mail: asd1234567@gmail.com

Website: 🌍 Visit MActive Website

Privacy Policy: https://shimo.im/docs/cyHpqjGVgRVR8VY3/

Developer: Shenzhen Horn Big Data Software Co.,Ltd








11 Most reported problems πŸ˜”πŸ’”

2.8 out of 5
Stefanos Vlasseros
2023-01-21

The language is changing from english to chinese i am so upset

Nimeet Vishnoi
2022-05-13

I am not getting watch face push option.

Ajeet Sharma
2021-11-23

Can't sycn all contacts. Please suggest.... Thanks,

Mohd Vaid
2021-08-24

I download the app from play store but it shows crash contact customer Care its not open pls check and do the needful.

Margot De Veer
2021-07-29

I can nit connect the app with my android phone bluetooth 5.0. What are the options? Do you have another app or manner to use the call function?

Mayank Patel
2021-05-17

My device connected problem to my phone vivo he show experienceing creshes disconnected notification reguarly

April D Aleman
2021-04-24

m active notification won't work please help

Samantha Boyett
2021-01-22

I signed up with M active app for my new smart watch. I have an android phone. I used the wrong email. I used - boyettsamantha@redacted It’s wrong and I can’t change the password. Please let me change my email to samjam.boyett@redacted. I’m contacting you from my mothers phone . 318-413-0330. My cell number is 318-413-2080. Can you text me recovery info and change my email? Thank you, Samantha

Horrible

2022-06-23

by Horrible Watch....

I bought this watch back in May!!! Was giving it time to see if it works’!!! now that I have read the reviews of this dumb watch, I really conclude that is a very defective watch!! Honestly I’m so disappointed!!! This watch does not respond at all!! The app as well!! Since day one I tried to put all my info change the wall papers it can’t even keep up with the correct time and date!! Never will I buy from you guys again!!! and I will make sure I will tell everyone, so they do t waste there money on this crappy watch!!! Sooooo upset!!

Sent from my iPhone

Problem with fin my phone

2022-06-30

by Salvasocas

I have an iphone 11 im trying to find it with my watch an there is a bug that says that i have to pair my phone but it is already pair, you have to fix this bug because this functionality is really usefull, and also i was making exercise and the timer when you make exercise is not working well it says that you make less time of what you actually did

πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž

2022-07-07

by Doc36

1) Birthday doesn't work πŸ‘Ž
2)Dial push doesn't work πŸ‘Ž
3)Dial selection doesn't work πŸ‘Ž
4)Phone contacts doesn't work πŸ‘Ž5)If I knew this App are workless I wouldn't buy this watch that use this App. Why even come out with this App that doesn't work πŸ‘Ž


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Why should I report an Issue with M Active?

  1. Pulling issues faced by users like you is a good way to draw attention of M Active to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a M Active customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using M Active.


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