Contact ActiveCampaign Support
Company Name: ActiveCampaign, LLC
About: ActiveCampaign is an advanced email marketing, marketing automation, and sales CRM platform.
Headquarters: Chicago, Illinois, United States.
ActiveCampaign Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ActiveCampaign. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ActiveCampaign. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ActiveCampaign, LLC
Verified email
Contact e-Mail: [email protected]
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Read 3 Customer Service Reviews 😭😔💔
Garbage
by Fdjtitjfir
After signing me up for the wrong tier for over a month they finally got me on the top tier plan by then I had been through a months worth of “training” (primarily told to watch videos) so my free month of training wasn’t at all organized no one had any idea what was going on. I stayed with them for a total of 3 months. Hoping things would improve after all it was supposed to be the backbone of my business. When I realized things weren’t going to improve I requested a refund ($200+\month) and was granted one month refund then they stopped taking my calls and responding to email. Definitely felt like a cash grab more then a helpful service.
Cannot view campaigns, reports, or automations
by Nicolesy
This app is worthless if you use ActiveCampaign to send campaigns or automations. You can’t see campaigns, reports, automations, segments, etc. I’m amazed that they don’t have a simple app to show that for their other clients.
And really, it wouldn’t be so bad if I could easily view the info through Safari and log into my account via the browser. But their mobile version is awful definitely not optimized well so a simple app (that is not only focused on “Deals”) would fill that gap.
I recently switched to ActiveCampaign from another service for my email list and campaigns, and it’s a big disappointment to not have my account information readily available on my iPhone.
Baffled
by Mysticalh2o
Absolutely useless when it comes to actually working with the program. I would call this more of a dashboard than an app. You can see your customers and sales and communications. But want to do anything about them...useless.
Can’t send messages, emails, campaigns or automations from the app. Can’t see or edit any of the ones in draft. Can’t create new ones.
In 2021 it baffles me that this is the level of capability.
Have a Problem with ActiveCampaign? Report Issue
Why should I report an Issue with ActiveCampaign?
- Pulling issues faced by users like you is a good way to draw attention of ActiveCampaign to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ActiveCampaign customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ActiveCampaign.
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