Masters app not working? crashes or has problems?

Masters Status

Last Updated on 2024-12-05 by Jam Soft LLC

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Common Masters Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Masters app on iOS and Android devices. Solve all Masters app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Masters iPhone Issues and Solutions

Masters iOS app crashes, not working, errors
Masters iOS app network issues
Masters on iOS has black/white screen

Masters Android App Issues and Solutions

Masters has errors/crashing/not working
Masters server network connectivity issues
Masters has black screen

Masters iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Masters app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Masters app crashes or not working on Iphone (iOS):

Close and restart the Masters app on iPhone
Update Masters app to the Latest Version for iOS
Uninstall and reinstall Masters iPhone app
Update your iPhone to the latest iOS version

Fix Masters on iPhone unable to connect to server/internet connection issues::

To resolve Masters network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Masters black/white screen (blank screen) on iPhone:

Follow the Masters iOS app troubleshooting guide Here →

Masters Android App Issues and Solutions

Fix Masters not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Masters app issues:

Force Stop the Masters App
1. On android, goto "Settings" » click Masters app. » click "Force Stop".

Update Masters to the latest version on PlayStore

Clear Masters App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Masters app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Masters.

Fix Masters unable to contact server/ Masters internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Masters » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Masters » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Masters on android.

Solve Masters black/white screens issue on Android:

Follow the Masters android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jam Soft LLC, developers of Masters.

About this app

Cancel and reschedule appointments 24/7 without calls and texting. this app is the easy way to book and manage your beauty appointments on the go. Our service allows you to ease communication and simplify the process of booking appointments, saving both the stylist and the client from hours of calls and texting. Reschedule or Cancel your beauty appointments without calls or texting. Book your beauty appointments in seconds! Use this app Chat to connect with your stylist. this app is a global platform that brings together beauty professionals and their clients. You’ll never miss your beauty appointments with our Reminders and Notifications. Book your appointments wherever you like and within seconds. Manage your bookings. We save full Appointment History, so you can easily find information from previous appointments. If you are a stylist, download "this app - for solo beauty professionals". Book & communicate via one App. If you are a salon, download "this app - for salons". You can use Masters to make an appointment with any stylist or salon who has joined the this app platform.