Contact Spiral - Mobile Banking

Contact Spiral Support


Company Name:

About: BECOME AN EVERYDAY HERO Banking that rewards you for making an
impact. Headquartered in NYC, Spiral is the world's first ethical banking app
that rewards people for making a social impact, as we deeply believe that
banking can be a force for good.


 
  2022-11-03

Spiral Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Spiral Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spiral Financial



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Spiral USA Website

Privacy Policy: https://www.spiralusa.com/policies/privacy-policy

Developer: Spiral Mobile




Privacy & Terms:

https://www.fdic.gov/regulations/resources/rates/



Can I trust Spiral app?

Protect your data and wallet. We investigate the developer's website (Spiral.us), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

If I could leave Zero stars I would

2022-04-28

by Kjbar1

Talk about a total nightmare for a “bank” and I use the term bank very loosely when referencing Spiral. I had a personal account and then we opened one for my mom and funded it from my external bank account. They waited until the transfer was completed and the debit card arrived (cancelled already mind you) to inform us that not only would they be closing her account because it goes against their Ts & Cs to use an external account to fund the opening of a new spiral account if it’s in someone else’s name regardless if they authorized it or not. Ok fine whatever. Well then they inform me by email (now bear in mind that our spiral accounts were NOT connected in any way) that they are canceling and closing my account as well! I don’t know who came up with the business model behind this atrocity posing to be a bank but after doing some research I wouldn’t trust them with 1 cent of my money ever again. It took me filing a dispute with my external bank to force them to send back the $200 they were trying to hold hostage. NEVER AGAIN! they should be shut down and I have contacted the BBB and made them well aware of the sketchy and unethical way they are conducting business.

Deceiving Bonus Peactices

2022-05-05

by Fungiblefungi

Signed up because they had a good 200 dollar bonus program going if you make direct deposits of 1,000 for two consecutive months. Come January 1st, they change the terms of the deal and make it 1,500 for two consecutive months starting at the end of the new promotion period which is January 31st. I.e the clock has restarted for people who have been making 1,000 direct deposits for a couple of payroll cycles.

Banking with a purpose

2022-05-12

by Migs_NYC 🎩🤍

We all have a bank account because we have to, but other than stashing money or getting a direct deposit the service is purely and only link to us. Nothing beyond that, this banking up has exactly all the benefits of a regular bank with the only difference that you are actually contributing to your community. I love it!




Have a Problem with Spiral - Mobile Banking? Report Issue




Why should I report an Issue with Spiral - Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of Spiral - Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Spiral - Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spiral - Mobile Banking.


Alternatives