Contact Budget App Support

by Jonathanbckr

First off, the good. The app is clean, (mostly) stable, and I love that it syncs across all my devices via iCloud. It also has a growing list of setting, icons, etc, and you can really customize the general look and feel of things. Also, the developer doesn’t collect data and I love the focus on privacy first. Now, the bad. The importer is borderline unusable. You’re told to please “select a category.” But there is no way to just import only the date and transaction and assign a category later. That makes it a pain to get through and ruins one of the main reasons I got the app. And also, there just needs to be a wiki or something for how to navigate the app. Often times it’s not intuitive to work through, and you really have to do a lot of setting up and tweaking before knowing exactly what the developer’s philosophy is on how to budget. That brings me to another thing - please give us the ability to use the envelop method to budget and to be able to reassign dollars for other uses. Right now you really just set a limit for a category and it’s hard to roll with the punches. Also, worth noting, there’s a support section of the app. I reached out to the developer to ask some of these things directly but never heard back.

by Pyr0mantics

First off, the good. The app is clean, (mostly) stable, and I love that it syncs across all my devices via iCloud. It also has a growing list of setting, icons, etc, and you can really customize the general look and feel of things. Also, the developer doesn’t collect data and I love the focus on privacy first. Now, the bad. The importer is borderline unusable. You’re told to please “select a category.” But there is no way to just import only the date and transaction and assign a category later. That makes it a pain to get through and ruins one of the main reasons I got the app. And also, there just needs to be a wiki or something for how to navigate the app. Often times it’s not intuitive to work through, and you really have to do a lot of setting up and tweaking before knowing exactly what the developer’s philosophy is on how to budget. That brings me to another thing - please give us the ability to use the envelop method to budget and to be able to reassign dollars for other uses. Right now you really just set a limit for a category and it’s hard to roll with the punches. Also, worth noting, there’s a support section of the app. I reached out to the developer to ask some of these things directly but never heard back.

by Winterwhiteluvr

this app is amazing, simple but with enough features to be a well rounded one stop shop budget app. HOWEVER. i purchased the lifetime membership months ago, and when i try to restore the purchase on my ipad it tells me ‘purchase was successful’, but then when i try to use a premium feature like change the app icon, it prompts me again to buy premium. and now after the most recent update the app does not stay open longer than 30 seconds. i tried restarting my phone - didn’t fix it. i tried deleting and redownloading the app since all my data is in icloud - didn’t fix it, and now i have the same membership issue on my phone! even though i paid the money for premium! i suddenly can’t use what i paid for and can’t even use the app because it crashes almost immediately after opening. if you could fix whatever bug is preventing me from successfully restoring my purchase, and the bug crashing the app right after opening, this is a five star app. however as it is now i’m quite frustrated