ServiceM8 Phone Reviews
Published by Eroldawn Pty Ltd on 2025-12-02🏷️ About: A smarter phone system for trade contractors & services. Take & action client calls efficiently, professionally, anywhere.
🏷️ About: A smarter phone system for trade contractors & services. Take & action client calls efficiently, professionally, anywhere.
We Investigate the app owner's website (Servicem8.com), verify their legitimacy, and uncover hidden scams and complaints.
The ServiceM8 team has worked diligently to get this working and so far seems to be a great addition to there app and keeps all calls organized and like the ability to send a text with form for customer to fill out vs us trying to write info down. Look forward to using and will update review again after some time using both apps together
Was very optimistic when we got the phone app working, but after trying for one year we had to give it up due to all the flaws and lost business.
Our company has been using ServiceM8 for years the seem to have all the cutting edge features, but they rarely function correctly. The phone app has extremely frustrating Bluetooth & playback issues. So many other app companies figured these things out. We find it odd that they can’t get the basics correct.
What a wonderful concept, but it was clearly slapped together and released. It does not work how it should. Calls are dropped, contacts from ServiceM8 won’t display. If one person ignores the call it stops ringing on all other phones, customer support is non existent; they are always “coordinating this back to the team”. Completely waste; find different software
Don’t waste your time with this; it’s a great concept it’s not even executed to the point it functions. Customer support is useless. I’ve written poor reviews here before and I get a reply quicker on here then with customer support.
ServiceM8 Phone is very safe to use.
JustUseApp Safety Score for ServiceM8 Phone is 56/100.
This assessment is based on our NLP analysis of 13 user reviews.
Combined with the app store average rating of 4.5/5.
ServiceM8 Phone looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ServiceM8 Phone is 156/100 .
This conclusion is based on analysis of 13 user reviews.
ServiceM8 Phone extends the power of your ServiceM8 job management with a smart cloud phone system, enabling you to provide great customer experiences, streamline phone call workflows, and drive productive outcomes from phone enquiries.
Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.
Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.
With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.
Staff can make & receive calls from anywhere on iPhone, iPad, or online through the ServiceM8 dashboard & Chrome extension.