XDefender app not working? crashes or has problems?

XDefender Status

Published by GPSecurity Ltd.

The latest technologies for complete protection of personal information.
“XDefender: mobile security app” provides security for all data on your
device in one app.

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Common XDefender Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XDefender app on iOS and Android devices. Solve all XDefender app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XDefender iPhone Issues and Solutions

XDefender iOS app crashes, not working, errors
XDefender iOS app network issues
XDefender on iOS has black/white screen

XDefender Android App Issues and Solutions

XDefender has errors/crashing/not working
XDefender server network connectivity issues
XDefender has black screen

XDefender iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XDefender app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XDefender app crashes or not working on Iphone (iOS):

Close and restart the XDefender app on iPhone
Update XDefender app to the Latest Version for iOS
Uninstall and reinstall XDefender iPhone app
Update your iPhone to the latest iOS version

Fix XDefender on iPhone unable to connect to server/internet connection issues::

To resolve XDefender network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XDefender black/white screen (blank screen) on iPhone:

Follow the XDefender iOS app troubleshooting guide Here →

XDefender Android App Issues and Solutions

Fix XDefender not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XDefender app issues:

Force Stop the XDefender App
1. On android, goto "Settings" » click XDefender app. » click "Force Stop".

Update XDefender to the latest version on PlayStore

Clear XDefender App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XDefender app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XDefender.

Fix XDefender unable to contact server/ XDefender internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XDefender » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XDefender » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XDefender on android.

Solve XDefender black/white screens issue on Android:

Follow the XDefender android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GPSecurity Ltd., developers of XDefender.

12.5% Contact Match

Developer: Trend Micro

E-Mail: [email protected]

Website: Visit XDefender Website

About this app

The latest technologies for complete protection of personal information. “this app: mobile security app” provides security for all data on your device in one app. Keep important documents and data protected on your device. Get online via the VPN browser without worrying about your data's safety. Set up the anti-theft option to ensure offline protection. You will never lose important information and your personal data will always be under reliable protection. - After you subscribe, you can manage your account and turn off automatic renewal in Account Settings. - Your subscription is renewed automatically if you do not cancel it within 24 hours before its expiration date. - When you purchase XDefender , your iTunes account is billed. - Subscription fees: 1 week - 9. 99$, 1 month - 27. 99$, 2 months - 54. 99$, 3 months - 79. 99$, 6 months - 89. 99$, 1 year - 99. - Account will be charged for renewal within 24-hours prior to the end of the current period. - Automatic renewals will cost the actual price shown in Subscription conditions section. - Any unused time left on your trial subscription will disappear if you upgrade to the paid version.