Community 1st CU app not working? crashes or has problems?

Community 1st CU Status

Last Updated on 2023-09-22 by Community 1st Credit Union (IA)

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Summary of Community 1st CU Problems 😠👌🔥

- Loan payment feature to pay from an external account has been unavailable for 4+ months

- Inconvenient work-around required to transfer money from external account to savings account to loan

- Customer service has not been able to offer a solution to the issue

- App requires a new download rather than a simple update

- User was locked out of their account despite entering the correct password and using authorization

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Common Community 1st CU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Community 1st CU app on iOS and Android devices. Solve all Community 1st CU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Community 1st CU iPhone Issues and Solutions

Community 1st CU iOS app crashes, not working, errors
Community 1st CU iOS app network issues
Community 1st CU on iOS has black/white screen

Community 1st CU Android App Issues and Solutions

Community 1st CU has errors/crashing/not working
Community 1st CU server network connectivity issues
Community 1st CU has black screen

Community 1st CU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Community 1st CU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Community 1st CU app crashes or not working on Iphone (iOS):

Close and restart the Community 1st CU app on iPhone
Update Community 1st CU app to the Latest Version for iOS
Uninstall and reinstall Community 1st CU iPhone app
Update your iPhone to the latest iOS version

Fix Community 1st CU on iPhone unable to connect to server/internet connection issues::

To resolve Community 1st CU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Community 1st CU black/white screen (blank screen) on iPhone:

Follow the Community 1st CU iOS app troubleshooting guide Here →

Community 1st CU Android App Issues and Solutions

Fix Community 1st CU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Community 1st CU app issues:

Force Stop the Community 1st CU App
1. On android, goto "Settings" » click Community 1st CU app. » click "Force Stop".

Update Community 1st CU to the latest version on PlayStore

Clear Community 1st CU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Community 1st CU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Community 1st CU.

Fix Community 1st CU unable to contact server/ Community 1st CU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Community 1st CU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Community 1st CU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Community 1st CU on android.

Solve Community 1st CU black/white screens issue on Android:

Follow the Community 1st CU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Community 1st Credit Union (IA), developers of Community 1st CU.