🏷️ About: Real-time order information, schedule appointments, live-chat with reps and more with the myNumotion app. We know the world of mobility can be complicated for both new and experienced CRT users.
We Investigate the app owner's website (Numotion.com), verify their legitimacy, and uncover hidden scams and complaints.
Your order only shows you the basic information and frankly is behind where it actually is. It took several days to update after getting approval through insurance.
A great improvement would be to link myNumotion on Numotion’s side to the information upon receipt. Get approval from the insurance, automatically update account accordingly. Receive an individual part, update automatically and SHOW which parts are missing & their ESTIMATED arrival.
Allow us to explore other tabs on the order page. When were they started and when were they completed. For tabs not started yet, what kind of tasks are expected during that process. Being locked into only the current process and with such limited expectations during it, it’s not terribly useful.
Another thing that should be considered added is a virtual chair based upon what your order is along with videos on how to use it. You can do anything in a virtual world, so why can’t you see and learn about your chair before it arrives?
I was told to down load myNumotion to follow the order process. I could never get in so I called the 800 number. I left my number in the cue but then they said they would send me an email which never came twice. I was on hold both days for 15 min. Not bothering any more. Will call the company and bother them every few days I guess. I would give it 0 stars and the people who answered the phone too.
I genuinely hate myNumotion with the burning passion of a thousand suns. This might be mitigated if using myNumotion provided a somewhat timely resolution, but it takes just as long to get service with myNumotion as it used to below they forced it down our throats. With myNumotion, NuMotion makes it clear they care nothing about their patients and only about invoicing their patients
I read the other reviews, but because it was free, I thought I would take a chance. Plus every time I tried to call them the automatic answering system would end my call. However, in using myNumotion , I couldn’t even get through registration. So all I did was waste a little time.
I cannot get on it because it says my email already exists in their system, but won’t send me password or reset info. When I call about major battery issues I am put on hold forever, and at some point hung up on.
The UI and UX of myNumotion is awful. I’m not even able to register for an account on it without receiving an error message and instructions to call an 800 number.
Downloaded myNumotion but it does not allow me to create an account .
Appears to believe I have an existing log in with an error claiming my information entered does not match what is currently on file.
I called for support and was put on hold with an estimated wait time of 39 minutes.
Need I say more?
This has to be the least effective app I have ever tried to use: overly-complicated and worthless, in my opinion.
Worthless / Unusable / Waste of Time
App Is No Longer Working
Every single time I try to login it required a verification code even after I checked "Don't Ask Again". Now, it won't let me use myNumotion unless I use a passcode on my phone. You want me to put a passcode on my phone, yet you have had a data breach that allowed thousands of people's information to be stolen, including medical information. This company is a joke.
myNumotion in not up to date with the current progress of my order. It’s been 6 months since my PT at Rancho Los Amigos started the order for my electric Wheelchair.Once I log in it tells me that I have a balance of $$$$ that must be paid befor they can order my chair. I paid that balance twice befor I realized myNumotion was wrong. The $$$$ was refunded to me 3 mo ago and the rep said I owe nothing. Truth is NuMotion received my chair 5 weeks ago for assembly but a part was damaged. That part was returned to the MFG. myNumotion does not reflect any of this info. I must call to receive updates on my order.
I have expressed my concerns to NuMotion representatives and I was told that they are not responsible for updating myNumotion . I have read the other reviews and I see that I am not the only one having problems with your App.
Easy to use - lots of info - and a great way to track progress on orders
Chat is great as well
Super helpful and a total game changer! Download now.
myNumotion is very safe to use.
JustUseApp Safety Score for myNumotion is 65.6/100.
This assessment is based on our NLP analysis of 46 user reviews.
Combined with the app store average rating of 2.2/5.
myNumotion looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for myNumotion is 67.6/100 .
This conclusion is based on analysis of 46 user reviews.
myNumotion collected the following data from you:
The myNumotion app provides customers with a more interactive experience and gives them access to self-service tools from their mobile device or computer.
Providing self-help access to our customers during key touchpoints throughout their journey can make a huge difference for them – and for us at Numotion.
Real-time order information, schedule appointments, live-chat with reps and more with the myNumotion app.
We know the world of mobility can be complicated for both new and experienced CRT users.
Wondering about the status of their order should not add to that complication.
