BitOasis Reviews

For everyone out here using this app, do some research as this company has been convicted and blocked by the UAE government from operating. There are several other Arab countries that still allow its operation for now. I suggest to try to get your assets back and close your account. The support teams are incompetent, my withdrawals never arrived and I have been in the crypto sphere for many years. This is nothing new except if an exchange provides incorrect information or criminal conduct. The UAE is one of the most crypto friendly countries so if VARA blocks its operation, there is something very wrong. Signing in is no longer possible. The chat on WhatsApp support is of no use and tries to extend time for intensions beyond my understanding. Please get your money out while you can as this is about to go bad, these companies give the crypto industry a bad name.

I registered, completed Tier 1 verification, and successfully transferred crypto to this app. However, my attempt to deposit funds from a linked bank account resulted in my account being locked. Despite confirming it wasn't a bank issue, the first-level support proved ineffective. After escalation, a this app representative called, stating my Tier 1 verified account was locked without a clear explanation. They insisted on a video chat for verification, offering no alternatives. Refusing video chat, my account remains locked, rendering funds inaccessible. I find this platform unreliable and won't use it again.

Very bad customer service and unacceptable delays. I transferred yesterday funds to my account and they did not deposit them because of issues with their bank and delays from their side. They made me loose a significant trade opportunity. Their customer service team replies very sporadically to emails and they do not clarify specifically what is required. Worst thing is that you cannot reach them by phone…my funds have not been credited yet and it is very frustrating. Find a better exchange if you want your deposits to actually work on time.

Unfortunately this app is unreliable, keeps changing the rules suddenly with immediate effect. And at the end the customer gets stuck with these functional disables, freezes and what ever they surprise you with. This is coming from what they call a VIP customer, they’re also unwilling to solve these sudden changes although we have gone through a rigorous KYC process. Disappointing!

I just submitted my personal documents for verification and got unverified.
The thing is I can’t even log back in to delete my profile and clear my documents.

Financial fraud platform
You would never be able to withdraw your funds.

Don’t use this for withdrawal. Only received 50% of the amount. Scam

انا محول عليهم فلوس وصارلي ١١ يوم مو راضين يرجعون الفلوس للمحفظة الي ارسلت الفلوس منها ولا راضين يحولن الفلوس الى اي مكان وكل ما اتواصل معاهم ما يردون والحين انا مسجل عليهم قضيه نصب واحتيال
واسلوبهم وقح ولا يعرفون كيف يتعاملون مع الناس

Everybody knows what happened with the Luna coin which is ofcourse none of the exchanges fault, but what BitOasis did was unbelievable considering the number of apps i used in the past. When Luna dropped, the price on BitOasis became 0.1 AED and then a lot of people were buying at this price but suddenly overnight they decide to adjust the price from 0.1 to approx. 0.0007. People lost around x100 of their investments because of this adjustment. A lot of complaints came in and they replied to everybody that this wasn’t their fault. It is not their fault that their own system reflected the wrong price(Amazing). Going back to my previous app. Biggest mistake was buying here.

Note: same thing happened with other apps like crypto.com and you can see it in twitter but they reversed the money to the owners. That’s why no one should argue whether these people had the right to do what they did.

Whenever I try withdraw coins It’s unbelievably slow, Support team is available Monday to Friday which is strange for a Crypto/Tech App

I’m trying to create a new account but every time I’ve got a message “we are temporarily not accepting new customers registration “

Good local crypto platform, simple to use, instant deposit options which is convenient.

Maybe good for long term investment but it’s costly for daily trading, Its almost 2.75% on 10k AED transactions this means you will pay again same percentage on selling the position

Great user friendly app with top notch customer service, zero fees on local bank transfers, generous rewards and very competitive trading fees.

I’m going to do every steps to verify my account

Great App with an efficient customer service. Highly recommend